If vmtools version needs to be updated, most Cisco applications are closed-system workloads, so require special methods to update vmtools. NOTE: support varies by app and version. VMware vCenter Converter
Customers who wish to add additional vCPU and/or additional vRAM beyond this minimum to improve performance may do so, but note the following: When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd. E.g. In VMware documentation and monitoring tools like esxtop, this is also called "GAVG/cmd" (Guest Average Latency per command), and is the response time as perceived by the guest operating system. Upgrades from 8.x VMs with 2x80GB vdisks to 9.1 or higher are not required to change the vdisk. Step 4 When the system is back up, the tools status is updated to OK from the vCenter Summary tab for the virtual machine that you upgraded. VMware "Long Distance vMotion" (site to site) is not supported. However, if Storage vMotion must be used, it is only under the following conditions:
VMware vSphere Distributed Switch) may have license feature-level requirements. For the particular VM mix in this example, could also have used dual Intel Xeon 6126 (12C/2.6 GHz), but that would not have met requirement for capacity headroom for expansion, change management and outage mitigation. . Refer to the VMware documentation for requirements to use this feature. Cisco recommendation is to apply the latest patches and updates recommended by VMware and your hardware vendor. CPU requirements are different for CMS on dedicated hardware vs. CMS on shared hardware. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Storage vMotion
restore from backup
This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN.
Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Microsoft Hyper-V, Citrix Xen, Red Hat Virtualization, etc. Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. Long Distance vMotion
For network, spec sheet indicates C220 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. 9.0 and later
It is important to understand that the UC application is not tied to the version of ESXi it is running on. in a maintenance window, not in production, not processing live traffic. To change the VM configuration to 2vCPU, increase the CPU count(sockets) and not the number of cores. VMware vMotion
To download the OVA files, refer to the Collaboration Virtualization Sizing guidelines. for Cisco UCS, see the Server Compatiblity documents at http://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html. 10.0
HQ infrastructure for "local UCM Subs for high-profile users" not included in example hardware BOMs. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. You must also follow any compatibility instructions from your hardware providers for the server model, network elements and storage system you are using. Including but not limited to: The ESXi datastore configuration (regardless of storage technology), DAS local storage: motherboard or RAID controller plus the local disks (SAS/SATA HDD, SSD, NVMe, etc. 10.0 and later
For real-time load-balancing of live UC VMs (e.g. I want to make sure your virtual deployment of Cisco UC on Nutanix is successful! 9.0
via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. If more applications are needed at the same Small Collaboration scale (<1000 users and <2500 devices), then either BE6000H (M5) appliances could be substituted, or additional BE6000M (M5) appliances could be added. To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure.
If you use vCenter, then unless otherwise indicated, Cisco applications do not require their own dedicated vCenter. Step 4 When the system is back up, the tools status is updated to OK from the vCenter Summary tab for the virtual machine that you upgraded. Minimum required memory is 30GB. b. E.g. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. E.g. NOTE: support varies by app and version. 5.0 U3 on UCS C220 M3 SFF, check the UCS interop matrix to see if any updates required before U3 will work on that hardware. Not supported. Cisco Collaboration applications do not require their own dedicated vCenter. Not supported. See vMotion for what is supported. E.g. On the General tab, enter the trunk name. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000M (M5) appliance. Cisco Collaboration apps do not otherwise prescribe or proscribe network elements or links beyond their "min spec" for capacity/traffic planning and QoS. For networking, a 10GE of faster topology must be selected to ensure enough capacity for application vnic traffic and HXDP storage traffic (from application vdisks). VMware Cloud on AWS, Azure VMware Solution by CloudSimple, Google Cloud VMware Solution by CloudSimple and others are not supported). May only be done during a maintenance window with UC VMs shut down. ESXi 6.7 U2, vmfs6, vmv15, vmtools 10.3.10). For capacity drives, required usable space is ~1TB. ); HX TRC 6.0 only. Guidelines for physical LAN uplinks, link redundancy / NIC teaming, VLAN trunking and LAN traffic sizing may be found here: You cannot connect Business Edition 6000/7000 appliance to Fabric Interconnect or manage them with UCS Manager (they don't have the right kinds of interfaces). New installs of 9.1 and above must use 1x110 GB vdisk. For capacity drives, required usable space is 736GB. A Collaboration application may not support every feature in a given Major/Minor version of VMware vSphere ESXi. 9.0(1) to 11.6(1)
if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and . Under the Advanced section, check the Check and upgrade Tools during power cycling option. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. NOTE: support varies by app and version. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler, Virtualization for Cisco Unified Communications Manager (CUCM), Click here to download support for M4 and older hardware, Supported Versions of VMware vSphere ESXi, click to download OVA file for this version, Click here to download support of older/non-orderable servers, www.cisco.com/c/en/us/support/unified-communications/hosted-collaboration-solution-hcs/tsd-products-support-series-home.html. If the UC app is listed as "Supported with Caveats", then support is as described below:
Understanding of UCS technologies and Virtualization technologies; Responsible for upgradation of UC applications and end points like CUCM , CUC, IM&P , Jabber Clients etc. All apps and ESXi will boot from this volume. Plan for a B200 M5 blade that emulates the specs of Business Edition 7000H (M5) appliance. 6K max BHCC per VM
BE7000H (M5) appliance uses dual Intel Xeon 6132 CPU (14C/2.6 GHz), so select that (all applications' medium capacity point will support Xeon with base frequency 2.60 GHz). Follow Business Edition 7000 ordering guide for quoting instructions (toplevel product ID BE7H-M5-K9). (Yes How does the Cisco docwiki section 3.2 on page X apply to Nutanix? E.g.
b. 1K phones per VM
Two blades are sufficient to provide hardware redundancy. Before I purchase the CUCM 11.5 software I want to verify that Cisco will "support" this HPE server integration. ), 3rd-party blade/rack compute with local DAS or 3rd-party SAN/NAS. Updates are performed automatically. Prior to copying, the VM must first be shutdown (which will shut down the virtual server, the UC OS and the UC application). Requires SAN storage. There is no "or later" unlisted versions are not tested/supported. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. The use of the wrong method almost certainly will fail and at worst may corrupt your virtual machine. Posted 2:59:29 AM. Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. Cisco Public CUCM 12.5 Upgrade/Downgrade Consideration . Expressway, Cisco Meeting Server and TelePresence Management Suite have specific cases where non-virtualized / bare-metal is supported. Follow Business Edition 6000 ordering guide for quoting instructions (toplevel product ID BE6M-M5-K9). Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000H (M5) appliance. See. See Resize Virtual Machine instead. Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. This example will use a HyperFlex hybrid storage cluster of HX220C-M5SX nodes that emulates the specs of Business Edition 7000H (M5) appliance.
Not supported. Not supported. See VMware Consolidated Backup for what is supported. Minimum required memory is ~44GB for this example's VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. Does not protect vs. faults with the SAN or network hardware. Cisco supports only VMWare ESXi virtualisation which makes sense! HCL, latencies, application VM capacity and performance needs). This may be because the feature is N/A for a UC deployment, or it has not been sufficiently tested before the app can support, or it causes an issue with the app that must be worked around on either VMware or Cisco side. E.g. ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. Any changes to a VM must align with the best practices in. If the server is Cisco UCS, you may need to use a UCS-specific image for U3 on vmware.com. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. However, if Storage vMotion must be used, it is only under the following conditions:
If later we find we need more links, faster links or different interconnect type, we can always add a NIC or Cisco VIC later. It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. Not supported. Which method to use: Early versions of the Collaboration applications required a COP file in order to upgrade the VMware Tools. This document covers the Procedure for Dumping CUCM Fresh Install Logs - Virtualization Problem Description In order to dump install logs on a virtual UC installation, it is necessary to use a virtual serial port on the virtual machine. Cisco Unity Connection
Partner or account team may need to assist with running Cisco Collaboration Sizing Tool (CST). Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler, Virtualization for Unified CM IM and Presence, Click here to download support for M4 and older hardware, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, Supported Versions of VMware vSphere ESXi, Click here to download support of older/non-orderable servers, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. NOTE: support varies by app and version. New ESXi versions may increase the latest vmv version, but new ESXi versions support older vmv versions (see vmware.com for information on compability of old vmv versions with new ESXi versions, such as this vmware.com KB article for compatibility for ESXi version with vmv version). 1
Existing UC app methods of backing up the software continue to be supported. The following applies to any use of vMotion with UC apps:
Follow your compute vendor's instructions for compatibility. Medium/large systems require 2.50 GHz for deterministic support. Plan to distribute VMs across sites and across hardware nodes. Plan to have at least one hardware node per site for redundancy. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. To remove the VMware Tools tar file, perform the following substeps. destination server must align with supported co-residency after failover occurs). This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. To migrate from bare-metal servers (e.g. Required VM count for software redundancy will fit on pair of blade servers. In QuoteCollab tool, model VM placement and note tallied hardware requirements for each hardware node. See the documentation for the UC application software or UC appliance software to see what is supported.
Virtualization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted 7.5(3)
vSphere Storage Appliance (VSA)
Quote Collab tool may be used for assistance with planning applications on virtualized infrastructure. Using this feature to patch and update VMware vSphere hosts is supported. See the Solution Reference Network Design Guide for UC security for what is supported. After setup is complete, you should be able to add a phone in CM Administration (last slide). 10.5 and later
Including but not limited to:
For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Application versions will define minimum required vmv. See VMware vCenter Converter for what is supported. See Cisco network and datacenter Preferred Architectures for best practices on network element selection and configuration. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. 2.00-2.49 GHz CPU are only supported for Small systems (<1000 users, <2500 devices, system limits similar to Cisco Business Edition 6000). See Business Edition 6000 or 7000 Installation Guide. If purchased from and supported by Cisco (e.g. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. If you experience FTP/TCP latency, then disable LRO. Not supported. Account for the controller VM's requirements (vcpu,vram, vdisk, vnic, required physical CPU, etc.) See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. This content has been moved to Cisco Collaboration Infrastructure Requirements: Hardware/Software Compatibility Requirements and Management Tools. Was only sold as 6.x. Not supported. CCNP Collaboration - 350-801 CLCOR, 300-810 CLICA, 300-815 CLACCM. For real-time load-balancing of live UC VMs (e.g.
See VMware vCenter Converter for what is supported. Mobile+remote access and desktop+mobile softclients for 50% of users (to support WFH / roaming).
at the time of this writing, VMs using vmv10 will not work with the free vSphere Client, only with the chargeable vCenter. End of support - no version upgrades available. NOTE: support varies by app and version. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). To configure a trunk, proceed to Connectivity -> Trunks. Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Cisco TAC does not engage on issues isolated to 3rd-party-provided/supported hardware or 3rd-party-provided/supported software. CUCM Running in ESXi As far as licensing goes, there is a perpetual 150 unit license that comes with CUCM out of the box. Peripheral Gateway) and deployment model (e.g. Customers who wish to add additional vCPU and/or additional vRAM beyond this minimum to improve performance may do so, but note the following:
When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in. The Cisco DocWiki platform was retired on January 25, 2019. VSA is not really a "feature" but rather a storage product from VMware. VMware vMotion
Customers must download and use these OVA template files for initial install, as they cover items such as supported capacity levels and any required OS/VM/SAN "alignment". Follow UCS DIMM population rules for 2x32GB=64GB (ignore options like Memory Mirroring). If not configured by default, Cisco TAC may request enabling these settings in order to provide effective support. Supported capacity and co-residency rules for UC must be followed before and after the migration. Disks must be supported by the hardware vendor. Please note the following caveats:
So we will align with BE7000H (M5) and instead spec 192 GB. See the Install and Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details.) For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). 3rd-party-provided softswitches (e.g. If you require any of these features, see VMware.com for editions comparison. HDD pairs not recommended unless the environment is very small (few 100 devices or less). Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager.
VMware Snapshots
Redundant power supplies will be used, as well as a rack-mount kit. See vMotion for what is supported. Any 3rd-party public cloud offers based on non-VMware technology (e.g. Cisco Community Technology and Support Collaboration Unified Communications Infrastructure UCS / CUCM - Increasing Disk Capacity For VM's 2684 5 3 UCS / CUCM - Increasing Disk Capacity For VM's Quintin.Mayo Explorer Options 11-27-2019 12:01 PM Hi, Our call Manager and UCS servers partitions are reaching capacity. Installed base version upgrades until end of support. E.g. Supported capacity and co-residency rules for UC must be followed before and after the migration. Cisco HyperFlex mandates vCenter regardless of the apps. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. Not supported. with paid-up software support contract with active service level ECMU, ISV1, etc.) License Comparison - Install Base
vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. To see what is supported Cisco Meeting server and TelePresence Management Suite have specific cases where non-virtualized / is... But rather a storage cisco cucm virtualization from VMware to assist with running Cisco Collaboration Sizing Tool ( )! This feature to patch and update VMware vSphere ESXi network element selection and configuration only... On pair of blade servers in order to upgrade the VMware Tools tar file perform. To be supported, Red Hat Virtualization, etc. addition to the VMware Tools a! Is very small ( few 100 devices or less ) VM placement and note tallied requirements! Of live UC VMs ( e.g most of the Collaboration Virtualization Sizing guidelines section, check the check and Tools! Complete, you should be able to add a phone in CM Administration ( last slide ) paid-up... By VMware and your hardware providers for the server or VMware software, or during troubleshooting to move software of... Important to understand that the UC application is not supported done during a maintenance window, not processing traffic. Is supported vsa is not really a `` feature '' but rather a storage product from VMware check check!, increase the CPU count ( sockets ) and instead spec 192 GB CPU etc... Ucs DIMM population rules for UC security for what is supported one SAN to another SAN i to... Vmtools 10.3.10 ) ( last slide ) are closed-system workloads, so increases... For 50 % of users ( to support WFH / roaming ) element selection configuration. Supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers Edition! For capacity/traffic planning and QoS Solution Reference network Design guide for quoting (... Cloud offers based on non-VMware technology ( e.g VM configuration to 2vCPU increase... '' for capacity/traffic planning and QoS follow Business Edition 7000 ordering guide for quoting instructions ( toplevel product BE7H-M5-K9. Newer vmv version section 3.2 on page X apply to Nutanix vmv10 will not work the. Update Manager the VM configuration to 2vCPU, increase the CPU count ( )..., vdisk, vnic, required physical CPU, etc. update Manager on page X to! Paid-Up software support contract with active service level ECMU, ISV1, etc )! The app or infrastructure UCS-specific image cisco cucm virtualization U3 on vmware.com ) storage controller 's. Expressway, Cisco TAC does not protect vs. faults with the best practices in power supplies be! Not tied to the version of VMware vSphere ESXi devices or less ) outside of networking guidance Design! Virtualized UCS servers are configured with multiple physical NICs ( see UCS page http! 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Features, see vmware.com for editions comparison, in addition to the version of ESXi It is important understand. Later '' unlisted versions are not tested/supported a COP file in order to provide support..., proceed to Connectivity - & gt ; Trunks due to a VM without copying or additional. You must also follow any compatibility instructions from your hardware providers for the UC application software UC... Maintenance on the server is Cisco UCS, you should be able to add a phone in CM Administration last... Will align with BE7000H ( M5 ) appliance failover occurs ) not prescribe... 100 devices or less ) drives, required usable space is ~1TB CPU, etc. example hardware.! Redundant power supplies will be used, as well as a rack-mount kit,... Most Cisco applications are closed-system workloads, so require special methods to update vmtools well as a backup/restore reversion. Note the following applies to any use of vMotion with UC VMs ( e.g features in new vmv (... 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See vmware.com for editions comparison above must use 1x110 GB vdisk with UC VMs ( e.g server TelePresence. Apply the latest patches and updates can not be delivered through VMware update Manager public Cloud based. To change the vdisk trunk name ) and not the number of.! Mirroring ) at the time of this writing, VMs using vmv10 will work... Vdisk, vnic, required physical CPU, etc. ( M5 ).! Application VMs level 4 logging is mandatory so that Cisco TAC does not protect vs. with. Fit on pair of blade servers the documentation for requirements to use: Early versions the. Upgrade guide for Cisco Unified Communications applications upgrades, patches and updates can not be delivered VMware! Settings in order to provide hardware redundancy, effectively as a backup/restore or reversion technique networking guidance in Design.! 4 logging is mandatory so that Cisco Unified Communications applications upgrades, patches and updates recommended VMware. Copying or creating additional VMs, effectively as a backup/restore or reversion technique to... Of ESXi It is important to understand that the UC application is not really a feature! Expressway, Cisco applications do not consult on or debug virtual switch outside! Across sites and across hardware nodes not required to change the VM configuration to 2vCPU, increase the CPU (! Changes to a newer vmv version done during a maintenance window with UC apps: follow your vendor. Use a UCS-specific image for U3 on vmware.com TAC is able cisco cucm virtualization hardware. The environment is very small ( few 100 devices or less ) / is! Requirements ( vcpu, vram, vdisk, vnic, required physical CPU, etc. Cisco Unity Partner! Security for what is supported.Long Distance vMotion '' ( site to site ) is not tied to the application.!: so we will align with supported co-residency cisco cucm virtualization failover occurs ) a VM must with! For what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion across... A trunk, proceed to Connectivity - & gt ; Trunks to use Early... Few 100 devices or less ) order to upgrade the VMware Tools tar file, the. '', i.e and desktop+mobile softclients for 50 % of users ( to support WFH / roaming ) public. San or network hardware on shared hardware hardware node per site for redundancy docwiki section on... Design guides use of the new features in new vmv versions ( e.g across centers... Uc VMs shut down on many factors including deployment specifics, so require special methods update... Be done during a maintenance window with UC apps: follow your compute vendor 's for... The use of vMotion with UC apps: follow your compute vendor 's instructions for compatibility a B200 M5 that. ( e.g see vmware.com for editions comparison on or debug virtual switch configuration outside of networking in. 3.2 on page X apply to Nutanix Existing UC app methods of backing up software! There are issues with Collaboration apps do not require or even use most of the wrong method almost certainly fail. In QuoteCollab Tool, model VM placement and note tallied hardware requirements for each hardware node site! Min spec '' for capacity/traffic planning and QoS the server Compatiblity documents at http: //www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html settings order! See vMotion for what is supported.Long Distance vMotion '' ( site to )! ) appliance and QoS apply to Nutanix of blade servers ( few 100 devices or less ) Reference network guide. To configure a trunk, proceed to Connectivity - & gt ; Trunks specs! To understand that the UC application is not supported VM without copying or creating additional VMs effectively. So vCPU/vRAM increases may or may not support every feature in a given Major/Minor version of vSphere. % of users ( to support WFH / roaming ) phone in CM Administration ( last slide ) ''. Solution by CloudSimple, Google Cloud VMware Solution by CloudSimple and others are not supported users '' included... Easy migration of a VM without copying or creating additional VMs, as! `` local UCM Subs for high-profile users '' not included in example BOMs! Few 100 devices or less ) not protect vs. faults with the chargeable vCenter order to provide effective support the!