We may provide statistics about our customers, sales and booking patterns and related information to third parties but in such cases, this information will not contain personally identifiable information. He explained to me patiently and clearly. If you are involved in an accident, the local police and the Car Rental Company must be contacted. You have a guaranteed booking with us and with one of our trusted premium suppliers. Wisecars (collectively we, our, and us) is an international vehicle rental broker. available for purchase from the car rental company, or. Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. Mi az a Trustindex?
Wisecars Car Rental Comparison on the App Store This option is available in most countries, however, always check the fuel policy of the Car Rental Company. Keep copies of all relevant documentation you are asked to complete. A fair fuel policy means that you return the car with the same amount of fuel you picked it up with. Most car rental companies require the rental car to have Collision Damage Waiver and Theft Protection. Dear Francisco,Thank you for your 5-star rating!We're more than happy to hear you're satisfied with our service, don't hesitate to contact us again if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. Some car rental companies offer the Meet and Greet service at airports (meaning they do not have a counter at the airport and will deliver the car to the airport for the customer). Madina really helped me with my issue after I was stranded in a foreign country and could not get to my rental car in the U.S. She was friendly and I really appreciated the care and attention she provided. 6 The customer service I talked to is quite helpful, knowledgeable, courtesy and professional. Companies can ask for reviews via automatic invitations. This option comes in handy if you are in a rush on your return to the rental station as you will not have to worry about finding a petrol station on the way to drop off the car. Reply from Wisecars. It is highly recommended to call the police even for the smallest of damages. Hello!Thank you for sharing your feedback with us!We're glad you're satisfied with our customer service.Have a nice day!Kind regards,Rachel from Wisecars. I booked a rental car in Germany and had a flight get delayed that was going to make me late. Great help received from the kind persons on whatsapp chat yesterday and today. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. Garantljuk, hogy minden rtkels vals. Dear Gustavo,Thank you for sharing your booking experience with us!We hope your rental goes as smoothly.Have a nice day!Kind regards,Rachel from Wisecars. What's Wisecars' cancellation policy? Amendments and changes Amendments can only be made up to 48 hours before the pick-up time. It is forbidden to use the website of Wisecars for any purpose other than for the personal use of booking a car rental. In such a case, unless the rental has been cancelled in advance, the customer will not be entitled to a refund. Please note, making a new booking may result in the change of the Car Rental Company. In the event that your booking is cancelled by the Car Rental Company, a full refund will be made to the person that originally paid for the booking. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. You can upgrade your car before you start your trip. Super easy to find the right car and booking and paying was unbelievably easy.As we are not from the USA we would have liked much more info in plain speak around insurance as this is something that we are still unsure about until we get to speak with the agent on pick up. This option comes in handy if you are in a rush on your return to the rental station as you will not have to worry about finding a petrol station on the way to drop off the car. Powered by, We use cookies to give you the best experience. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. We may provide statistics about our customers, sales and booking patterns and related information to third parties but in such cases, this information will not contain personally identifiable information. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. Excess Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. Some Cookies are strictly necessary for the website to function correctly and others are there to improve our websites efficiency and the user experience. Powered by, We use cookies to give you the best experience. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. Minimum age requirements on larger cars may also be higher at some locations. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . In all these cases, you will receive no refund of the money you have paid. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
Terms of Service - Wisecars Hello!Thank you for leaving us your feedback.We're more than happy to hear you're satisfied with Dominik's assistance. They may be needed if you wish to make a claim.
Read Customer Service Reviews of www.wisecars.com - Trustpilot All rights reserved. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . You will see the full list of inclusions available for your rental on Wisecars website when booking the car and you can also find it on your rental documentation. The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). I am looking at a deal on Wisecars.com and it's significantly cheaper than what I've been seeing. Our website includes a full description of each car type, including the typical number of passengers and pieces of luggage each can accommodate. This excludes any changes to the booking which result in the change of the price of the booking, such as changing the duration of the rental period or the rental cars class, or the Car Rental Company changing its rates following the original booking. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. Create a ticket support@wisecars.com (646) 813-0129 +44 20 4571 5774 +33 1 78 96 87 13 +39 049 784 7864 (646) 813-0129 +34 932 71 68 06 +48 12 211 32 51 United States of America 405 El Camino Real, Box 606 Menlo Park, CA 94025 Alternatively, just sign in or register using your Google or Facebook account. When you rent a car, you will usually need deductiblecoverage. Please read carefully the summary of the Car Rental Transaction detailed in the voucher. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. All the inclusions are explained if you click on the offer.The most basic packages are chosen by people that will present their own insurance at the pick-up, hence the cheap rate.Kind regards,Rachel from Wisecars. Due to this protection, it cannot be read by any third party. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. Please note, we only delete personal data on the request of the individual. If there are any outstanding charges or you accept any of the supplier's extras, they will charge you in local currency. However, you will not be entitled to a refund if: Please check if you provided the correct email address. Wisecars does not take responsibility for partners response times. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. It was very easy to make reservation and booked a rental car in a few minutes. If additional information is required, the process may be extended for another 28 calendar days. If additional information is required, the process may be extended for another 28 calendar days. The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country. Wisecars will not sell or rent any personally identifiable information. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. Wisecars is an independent travel broker who does not represent any particular car rental company. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. In peak periods this may not be achievable. Read more from https://www.wisecars.com/en-us/reviews. Save. If you do not agree with any part of them, you must not proceed with your booking. Wisecars (collectively we, our, and us) is an international vehicle rental broker. After checking your reservation, I can see that you chose the ''basic'' package, which does not include insurance.
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