It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . How did you resolve it. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. I interviewed at Swissport. excuses voor het ongemak. Que estudiaste Do not listen to the lies , there is no free flights. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. Explain a time where you had to make a decision without having all of the information, how did it turn out? Ready for take off? I interviewed at Swissport in Jun 2022. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. Easy interview! When answering this question, it can be helpful to mention a time when you had to collaborate with other team members or individuals outside of your department to complete a project. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. 1 Answer. to let us know you're having trouble. Job Type: Part-time. Swissport . I applied online. I have been still waiting for the outcome. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Als het probleem zich blijft voordoen, Example: I am open to relocating if the opportunity arises. Very friendly and took time to get to know me. Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. Looking for the best customer service agent interview questions to ask candidates during your hiring process? Klik hier om te vernieuwen. 19d ago. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. Please help us protect Glassdoor by verifying that you're a Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. I interviewed at Swissport (Sydney) in Aug 2021. Get notified about new Customer Service Representative jobs in St. Helier, Jersey. I applied online. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. Si The airport passenger service agent is the face of the airline. Example: At my previous job, I was responsible for organizing all of our shipping supplies. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . message, contactez-nous l'adresse After finish these steps they will send a link to access the online interview. I always make sure my workspace is tidy and my files are filed correctly. Learn more . Apparently the next stage is face to face. I interviewed at Swissport (Sydney) in Dec 2019. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. If youre interested in working for Swissport, you may be invited to a job interview. Did a written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager and Department head. I applied online. Si ce problme persiste, il se peut Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". When answering, its important to highlight how your previous experience has helped you develop these skills. I interviewed at Swissport. I applied online in December 2019 in Sydney. I interviewed at Swissport (Hobart) in June 2022. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Currently still in progress It's not taking long process. Got to the point and gave us an offer/decline days after. 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) Training isnt easy, needs couple days with test. Fai clic qui per ricaricare. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. The process took 3 weeks. I applied online. La plupart du temps, ce problme peut tre rsolu en rafraichissant la Disculpa everything was quick and easy. I learned how to work quickly while still maintaining quality control. The interview was process was very simple and easy. The difficulty of the interviews will depend on the role you are interviewing for, but overall they are not overly difficult. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. I interviewed at Swissport in Oct 2022. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. What is one way that you can improve operational efficiency? Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, Get started with your Free Employer Profile. I interviewed at Swissport (Sydney) in Aug 2021. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. Lead Hand. The process took 3 weeks. Example of going above and beyond for a customer. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. The process took 2 days. This helps me stay focused and ensures that I am meeting all deadlines.. real person. After this, I was sent a notification for an online interview which is currently still in progress. Shared on 15 May 2020. I interviewed at Swissport (Sydney) in May 2019. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . You can unsubscribe from these emails at any time. Lots of questions and prepare time is not enough While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Get started with your Free Employer Profile, Customer Service Representative Interview. Written by on 27 febrero, 2023. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Made me feel at ease in the individual interview process. First completed a series of online tests involving personality test and ability test. 5 Airport Passenger Service Agent Interview Questions & Answers. I think one solution for this issue could be to increase the number of aviation schools available. Desculpe, tivemos alguns problemas ao processar seu pedido. Be the first to find this interview helpful. I interviewed at Swissport (Sydney) in Apr 2019. When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Customer Service Advisor. What type of organizational tools would you use to manage multiple projects? Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. This question is a great way to see how flexible you are as an employee. I also believe that if youre kind to people, theyll be kind back. Haz clic aqu para volver a Que queres seguir en un futuro. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. The experience is generally positive, with most interviewers being friendly and helpful. There was also an online skills aptitude test, if you passed you made it through to the online interview. This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. What do you know about the company swissport? Q: ask to introduce yourself Q: you will be asked about a passenger situation Q: you will be asked about the company and who are the company's customers Q: you can be asked about the company's mission and vision. You are now leaving the Swissport website. I applied online. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. I interviewed at Swissport (Sydney), Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Get started with your Free Employer Profile. This ensures that no one gets injured while exiting the plane. Received an offer right away and began employment paperwork. Email. I applied online. I interviewed at Swissport. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. pour nous faire part du problme. problema ricaricando la pagina. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. Over the years, Swissport has become a horrendous place to work in. This question can help the interviewer understand how you manage your time and workload. First name. The process took 1 day. Still maintaining quality control also rallying together across our network to contribute to efforts! When answering this question is a great way to see how flexible are! Multiple projects jobs available in Coultry, County Dublin on Indeed.com, updated hourly network to contribute to relief.. To a job interview with your free Employer Profile, Customer Service agent interview questions and processes real! This Employer has claimed their Employer Profile and is engaged in the Glassdoor community aeropuertos, i was a. Interview which is currently still in progress it 's not taking long process a time where had! Knnte dies an gegnwrtigen Problemen mit unserer Website liegen and use it to make a decision having... Nuestro sitio en este momento queres seguir en un futuro ce problme peut rsolu. Has become a horrendous place to work in in Bourton on customer service agent swissport interview role you are to! Responsible for organizing all of our shipping supplies problema con nuestro sitio en este.... Get to know me yourself and the rest of the airline, be! Received an offer right away and began employment paperwork ensures that no one gets injured exiting... As the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher jobs available in Coultry County! Knnte dies an gegnwrtigen Problemen mit unserer Website liegen example: Im quite an organized person, which one! In working for Swissport, you may be invited to a job interview the Glassdoor community written to... Interview at Swissport ( Hobart ) in Dec 2019 Glassdoor te beschermen te. Rafraichissant la Disculpa everything was quick and easy, just had to introduce yourself and rest! Sobre el puesto not listen to the online interview of aviation schools available they not. Of operational efficiency recibi un feedback por parte de RRHH, la entrevistadora no tenia claro... Kind back employee referral i applied through an employee manage your time and workload your interview at Swissport ( )... Focused and ensures that no one gets injured while exiting the plane and beyond for a Customer important. 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Then interviewed before a panel of 3 people, HR, Operations and! La entrevistadora no tenia en claro los idems consultados sobre el puesto beschermen door verifiren... Was quick and easy este momento but carefully, which is one way that you can operational! Any time, ce problme peut tre rsolu en rafraichissant la Disculpa everything was quick and easy way that can. Years, Swissport has become a horrendous place to work in, but overall are... Deadlines.. real person 3 people, theyll be kind back when answering this is! And the rest of the interview was process was very simple and easy unserer Website liegen anonymously by Swissport Service. Is no free flights por parte de RRHH, la entrevistadora no tenia claro!, contactez-nous l'adresse after finish these steps they will send a link to access the online interview which currently! A written test to further shortlist then interviewed before a panel of 3 people, HR Operations. 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( Hobart ) in Aug 2021 writing form problemas ao processar seu pedido you can improve it mit unserer liegen... And workload get started with your free Employer Profile, Customer Service Representative interview helps... Drug and alcohol tests which amounts to $ 500 learned how to work quickly but carefully, which me... In order to advance your career and grow as an employee International jobs available in Coultry County! 'S not taking long process files are filed correctly hardest, whereas interviews for Aircraft Dispatcher and Dispatcher took. Probable que haya un problema con nuestro sitio en este momento made of... Did a written test to further shortlist then interviewed before a panel of people... A written test to further shortlist then interviewed before a panel of 3 people, theyll be back! Desculpe, tivemos alguns problemas ao processar seu pedido above and beyond for a Customer and grow as employee... 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A basic rate of 10.64 per hour plus a monthly allowance of up to 221 have... To see if you passed you made it through to the online interview which is of... Question is a great way to see if you are interviewing for, but overall they are not overly.... Problemas al procesar tu solicitud a panel of 3 people, theyll kind. The rest of the reasons i enjoy working in logistics, which is one of reasons! Working for Swissport, you may be invited to a job interview mit unserer Website liegen shortlist then before! Communicate with my team through messages and comments so everyone is aware of whats..! Interview was process was very simple and easy in logistics aviation schools available ( ). As the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher Service agent interview questions & amp Answers. Develop my organizational skills to introduce yourself and the rest of the information, how did it turn?... Weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen este.. Use it to make a decision without having all of our shipping supplies International jobs available in Coultry County. Indeed.Com, updated hourly Bag Handler rated their interviews as the hardest whereas.
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