We expected better professionalism than this! I do not wish to contact a lawyer, but I will if necessary. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Wright Tree Service is an authorized contractor that conducts regular tree trimming and removals on overhead power lines to help reduce tree-related power outages. These cream-colored splotches may show up in wood piles, on houses or the underside of tree branches. Remember, your trees could be next, with no care shown nor even any chance of discussion in the matter. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Further, neither CE nor the Michigan Public Service Commission seem to regulate an alternative gas supplier like Eligo in any way. Quora User Lives in Earth (1950-present) Author has 2.3K answers and 2.6M answer views 4 y Related So how are those days billed? Its 47 Degrees in my House right now my freezer refrigerator is get warmer. For Residential Assistance 800.477.4747 Mon - Fri: 8 am - 5 pm For Business Assistance 855.383.4249 If you receive an error, please return later this evening to view your updated balance and make a payment if needed. What! I never had a bill at that address. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency. His license plate number is AF07172. Thanks for your time, sorry to file this here and worry anyone. Field work is completed by line clearance-qualified contractors under the supervision of Consumers Energys foresters, and all work is inspected by the department after completion. JACKSON, MI (WKZO AM/FM) More than 600 Consumers Energy crews, contractors and lineworkers are making their final push on Sunday, February 26 to restore power to homes and businesses affected by last week's powerful ice storm. P Walker Consumers Energy Reviews Sort by: 4,201,552 reviews on ConsumerAffairs are verified. System Improvements Tree Trimming Consumers Energy prepared for all-hands-on-deck restoration effort The Michigan Public Service Commission today approved an accounting measure allowing DTE Electric Co. to provide a one-time voluntary refund of $70 million to be spent on tree trimming as part of the company's efforts to boost system reliability after a summer . My son and his family moved out of their apartment moved in with me on Prescot and began working on Stair Dri so that they could move over there and take some of this burden off of me. Mature height 25 50 feet. Our Find a Contractor database includes contractors who sell and install insulation, windows and heating and cooling equipment. The property owner usually is compensated for this easement, and it runs with the property. In 2023, right-of-way tree pruning will take place throughout the months of February and March in Cycle 1, or Monday's yard waste-compost route and Cycle 2, or Tuesday's yard waste-compost route (see program progress map below). I followed our estimated bill because of the huge increase, with the economy. Customer Service Dept Now we lost power this past weekend for 3 days. After flowers fade, the tree produces seed capsules that attract songbirds. I purchased it in 2019 and want all the functions to be in working order. The supervisor did not have a helpful attitude during any point during the conversation. My account number is [protected] We lost power a couple times throughout the summer. Fan-shaped bright green leaves that turn a stunning yellow in the fall. A response and compensation for losing so much food and having to power my house with a gasoline generator for three days. My complaint is what a big difference in the amount in one month's time and the weather has not been very cold yet. This morning I called in again and was told the original call was marked as completed. Spraying must be done in the spring, when caterpillars initially emerge. P/S; Would like to see a contract signed and also all rights with it that a customer have as well as anything that was signed with my lower case name .. as well as any permission and all.. Utility tree trimming sparks legal battle in Michigan - The Detroit News Pleasant city commission hosted a presentation by the Consumers Energy Forestry Department to address citywide concerns of how trees are cut down around power lines. Next spring, you can apply a sticky tape specifically designed for moth control to the base of trees to help control the movement of caterpillars. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners. Michigan power outages scrutinized; providers say tree trimming is fix a~Gj5eh@1R'DS">?8qmP , Mq:IR.cJ-6w'}{zJA87AO~ox"Gc5>E. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. She put us on a different power grid and we didnt have but one outage a year after that and it wasnt for days only hours. My last month bill was $57.60. One Tuesday August 30th, I called in an issue with the tops of 2 trees hanging over the power line that goes from the pole to our home. Michigan utilities need to spend even more on tree trimming, House Meridian Township Michigan - Volunteers Needed for Spring Recycling Gingko:Distinct, beautiful tree. The message said I must call them back right away - that's not happening. Meridian Township Michigan - Large Dog Park Closure 28 February 2023 ( news ) Access from your area has been temporarily limited for security reasons. That means that during the coldest and most expensive gas heating months of the year I will be on the hook to this fraud of a company. Want the damage repaired. I own property at 496 44th St., Allegan, MI. A power easement is a right for the electric company to install and maintain electrical power lines, above or below ground, on private property. Requested a meeting with Consumers and tree service manager to no avail and denied. Consumers Energy explains tree-trimming policies to commissioners Please allow 5-7 business days for a response from our Tree Trim team. For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. We are VERY unhappy with the service done! The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). My last month bill was $57.60. Finally after talking to the rep for sometime and trying to explain we asked for a supervisor. To contact Consumers Energy regarding trimming or removals of trees in private easements or public right-of-way, please visit the contact tree management link or contact a Grand Rapids area forestry planner by calling Consumers Energy at 616-530-4306. Be the first one to find this review helpful. Below you will find links to a map of the effected area, a letter that was sent out to residents within that area, and further information by MSU-Extension and other governmental agencies related to Spongy Moth. To whom it might concern; as of July 2nd, 2022 I am writing this email as a complaint for harassment , threats I have on my voicemail for non payment and I have contact consumers many times over 2020, 2021 , and now 2022 for the State relief program and because for hardship President / Governor have passed the order that no company should be harrassing or threading customers when they going thru hardship for non payment neither shutting service off and as well as helping them to resolve the problem and enroll then into the State relief that was passed .. now I have had a called from a lady from consumers energy harrassing me and trying to force a recording when I never allowed it and I said that I do not want anyone cutting my consumers gas in my property located in 1510 Leon rd walled Lake Michigan 48390 and nor I give any consent to take anything unless a court order says to pay when there is the State relief that should be for all the people.. Now the lady that had contact me have hanged up and said things never said and she said that she will record my conversation when I never allowed it .. This happens 6 times a year or more. I am aware of the Pipeline upgrade in my neighborhood and have received documentation to this effect. Feb 28 For more information on who owns what when it comes to your electric service check out our company blog: force4michigan.com These trees will be marked with two white dots. In their letter they recommend that I turn my claim over to my insurance carrier. Two-thirds of the time our customers spend without power is due to trees. I am very frustrated that I have watched as everywhere else was put ahead of us and everywhere else is with power again with us being one of the first areas to lose it. This review was chosen algorithmically as the most valued customer feedback. The city has an annual tree planting program available to residents who are interested in sharing the cost of a new tree to be planted in the out-lawn area (between the sidewalk and the street) of their home. The National Electrical Safety Code requires them to do so. After your, Due to many varying factors, tree trimming schedules are sometimes changed or delayed. Constant reliance on treatment can limit the effectiveness of natural control on spongy moth (e.g. Click here to get notifications about new complaints of Consumers Energy. I was told I would be getting a call from their customer care team but never received one and they will not transfer me when I call the reps. She is just outstanding and super professional. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If A Tree Falls On Power Lines, Who Is Responsible? Consumers Energy working to restore power to over 190,000 customers You will then receive an email that helps you regain access. DTE Energy, Consumers Energy face power-outage challenges I complained about my router, fridge, and air conditioner being fried and their engineer said, "Spend more money on your surge protectors.". Mature height: 15-25 feet. I closed on my property in Roseville, MI on 05/25/22 & called Consumer's Energy to transfer service out of my name. I have a tree on the property that was to be cut done approximately 4.5 years ago and said they would be back to cut it down (never came back and tree is still there). I wanted to give proper praise to a customer service representative, and I can't find a number or place to submit a compliment so I'll try here, and hopefully it'll get to the right people :). I do not have a working vehicle either. 2023 Advance Local Media LLC. If you can go to DTE or Great Lakes. The house at 22841 stair drive is an inherited property I am going through the mortgage lender with getting everything turned over into my name. DTE Energy Customer Service Phone Number (800) 477-4747, Email, Help Center Utility DTE Energy 197 Customer Service Updated on 09/28/2021 Contact DTE Energy Customer Service Overview Reviews Q&A Contacts Advertisements DTE Energy Phone Numbers and Emails Toll-Free Number: (800) 477-4747 Power Outage or downed power line Call. my past addresses are 15715 Ego eastpointe mi 48021 and we had servide at the Harbours in clintont township I cannot think of lthe address now but it can be located and then we moved into our home in macomb 47370 Prescot dr macomb MI 48044 but because the accounts are in my husbands name again they wont listen. Tilmann said people develop emotional relationship with their trees, and has had residents come to her after their trees were cut and ended up leaning toward their house. I hope that CEO or someone other than the lady threading me on the phone call could call or send me a register mail explaining all is going on and how would this matter be fixed .. thank you sincerely ADRIANA FARANSO .. However, once safe to do so, debris clean-up from tree trimming or removal during a storm emergency is the responsibility of individual property owners. They replaced the circuit board for the refrigerator's ice/water maker, but it fried immediately. 3 0 obj This lack of communication is unacceptable! ConsumerAffairs is not a government agency. The intent of the spray treatment is to offer relief from those trees that have been significantly impacted by multiple years of defoliation. The quality of work she represents is 2nd to none. National News - Freedom 96.9 - Oklahoma's Talk Radio I can give you $25 on your next bill." Your service drop, or the line that runs from the utility pole to your home, is your personal connection to the power grid, and DTE does not trim around these lines. Grows at a medium rate. click here. Please let me know what went wrong. Who is Responsible For Tree Limbs on Power Lines? - GoTreeQuotes I would have happily paid this if I received some kind of notice. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I think that CE has handled this problem rather badly. The owner of this site is using Wordfence to manage access to their site. Terrible service. Sign up to receive our free weekly newsletter. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Power lines are not insulated; if you touch one you will be severely injured or even killed. Progress in each zone is limited to budgeted funds. Again with another long hold. Media Contact: Matt Helms 517-284-8300 Customer Assistance: 800-292-9555 Michigan.gov/MPSC Twitter. Forestry | East Grand Rapids, MI - Official Website While traveling west bound on five-mile road in Livonia at 11:45 this morning one of your employees driving a truck with an extra-large flatbed failed to yield at a Michigan turn around and flew right in front of us. If anyone isn't doing everything in their power to speed along this process of the community functioning properly, then something is seriously wrong with them. He also asked if I didnt see the blue paint marking? After our call, I went out and had to really look to find the approximately 2-inch mark of blue paint on a Blue Spruce. Therefore, the treatment area is not based on the presence of caterpillars, but rather how heavily the caterpillars are impacting tree health. It's not my fault and I did not cause damages to Consumers Energy's equipment or cause it to malfunction. I witnessed that with the technician. DTE Energy and a tree-trimming company face a $54 million lawsuit after a lawyer claims they followed a "secret scorched earth" policy for cutting growth along power lines. I want my camera doorbell and fan replaced. I need to be able to have my sons family move into this extremely vacant house that can easily be confirmed with a home visit by consumers energy. Meridian Township Michigan - Large Dog Park Closure 28 February Consumers Energy delivers electricity to 1.8 million homes of Michigans Lower Peninsula with more than 60,000 miles of lines. Grows at a medium rate. The bill came for the next cycle at 65% higher than the bill estimator. Orders are taken throughout the year, with October 1 being the deadline for placing an order. Bids are taken by the city in September of each year, while planting takes place generally during the months ofOctober and December. Fast growing, somewhat wide spreading. Attractive shape and interesting reddish bark with white markings provide year round interest. He then set up a new time, 3pm-6pm. The bill estimator told us we were in line to see a $105 decrease in this month's bill. to meet with CE to learn about the scope/timeline/tree cutting procedures of the powerline upgrade project running the length of Broadway from Stadium to Parkview (and on to the Westnedge Hill area). There is plumbing for the septic tank that runs under this as well. I believe that Consumers Power should reimburse me. Now we are behind the 8 ball getting this taking care before the end of November! Keeping branches and other brushes away from these lines can prevent an outage or other electrical problems. 0:57. I would like restitution for my trees. Consumers Energy Complaints | Lansing MI Who is responsible for trees located between the sidewalk and the street (public right of way)? Starting june 16 2022 at 3:30 PM curran michigan was hit by a wind storm being one of the first places to lose power. Why should I suffer the loss of my refrigerator's water/ice maker, fan and camera doorbell? Skyline Locust: Deep dark green leaves persist late in fall turning to yellow-green. Consumers Energy | Complaints | Better Business Bureau Profile Unacceptable! Consumer Energy bill from 10/19/2022-11/18/2022, Consumers Alternative Natural Gas Supplier: Eligo Energy of Illinois. Contractors - SECO Energy Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. In recent years, the spongy moth population has been naturally controlled by disease that attacks the caterpillars. Project Number: 19437. Hall said Consumers communicates directly with affected property owners through postcards and letters, and makes personal contact and leaves door cards before field work is completed. My current bill of Oct 2022 is - 92.51$ credit, my amount due is 0, yet my balance is $405.28 and on this current bill I am reading that starting next month the SPP amount will be $150. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. After power has been restored and it is safe, it is the property owner's responsibility to clean up trees or debris left on . I want my camera doorbell and fan replaced. Stay away from Consumers. Appliance Service Plan does not affect your regulated utility service. News Flash East Grand Rapids, MI CivicEngage I can see the need for public safety and the need to trim, but I wish you would communicate with your foresters that theres a balance.. How Utilities Are Fighting Back on Solar Power - Consumer Reports Tulip-shaped flowers with greenish-yellow petals with a splash of orange at the base. I purchased it in 2019 and want all the functions to be in working order. - The meter was installed . This will surely increase the credibility of your complaint. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. That evening we tried to turn on our AC and it did not function. Healthy deciduous trees are likely to recover even after losing significant amounts of leaves. Hall said Consumers communicates directly with affected property. TheRight Tree, Right Placeguide and the list ofTrees Suitable for Planting in Southeast Michigancan help you decide where and what to plant. For electricity to be restored and compensation for pain suffering and loss of food. Learn all about energy savings as you move through a virtual home. His truck looked like it was almost on two wheels because he was going so fast. The crew that came to upgrade service to homes on my street were very unproffesional and down right tyranical. Unsubscribe easily. We require contact information to ensure our reviewers are real. Call your power company and let them look at it and trim it so it is safe to take down. They may be infected with a virus or fungus. The Arbor Day site states they mature at 50 feet to 75 feet. The transmitter box caught fire and fried several appliances. 25-year-old trees destroyed because they said they had to follow Duke Energy's rules. How do I know I can trust these reviews about Consumers Energy? You can protect against costly tree clean up and trimming expenses for only $9.99 a month by enrolling inTreeGuard Assurance. Bandit's most popular whole tree chipper is the Model 2590. If you see dead or dying caterpillars at the base of a tree, leave them in place. My partner stayed home and no one came. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore. Because some of it goes beyond trimming.. By the end of June, caterpillars are almost done feeding so there are limited effective controls. Kids love to climb trees. Japanese Tree Lilac:Clusters of foot-long, white, fragrant flowers in early summer. Thank you, you have successfully subscribed to our newsletter! Your access to this service has been limited. Use Our Contractor Database. Residents are encouraged to scrape egg masses into buckets of soapy water to help control the population. There is currently no mobile home on the property, but we are in the process of finding and placing one there. I never received a paper statement, text, email, or call about a final bill. Fast growing. In 2022 CPI will have utility line clearance tree trimming crews working full time in the following areas: Harrisburg, Corvallis, Kingston/Lyons Drive, Harlan, Eddyville, Highway 34 - Tidewater. They brought a big machine in my yard and tore up the grass in the process of the tree removal. Significant needle loss of conifers can also be problematic, as these trees have a more difficult time recovering. **THIS IS NOT A COMPLAINT** She deserves a raise. I was homeless then in a rehabilitation residential unit. Michigan General Sales Tax Exemption Information, Trees Suitable for Planting in Southeast Michigan, Service Drop Insurance - TreeGuard Assurance, Before we begin trimming, we will send you a. o Sub rule (a): Consumers Energy recommends replacing the phrase "tree trimming" in this sub rule with "line clearing" or "vegetation management" as indicated in previous Company feedback. For more information about reviews on ConsumerAffairs.com please visit our Employee should be written up and counseled about the danger he imposed. Desired outcome: Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information 1 ADVERTISIMENT disease, predation). Then charge a service few every month which is more than the energy we lose. I pay for the Whole Home Care program and my first call was about my electric dryer a few weeks ago. Had power back 1 day and now we are without again. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Consumers Energy. 2023 Tree Maintenance Program-Pruning Cycle Progress Map. You don't have to choose between reliable service and beautiful trees. Electric utility companies are the ones responsible for trimming trees that are touching power lines. Consumers Energy delivers electricity to 1.8 million homes of Michigan's Lower Peninsula with more than 60,000 miles of lines. To avoid impacts to non-target insects and allow natural disease pressure to build up within the spongy moth population, the city is applying treatment only when spongy moth outbreaks are expected to significantly impact tree health. Laura Neibarger Trees allow consumers to save energy, further helping to redu. MICHIGAN, USA Consumers Energy is sending crews to the northern portion of Michigan after they finish restoring power in the south, officials say. We're sorry for any inconvenience and ask that you try again later today. In this event, we will do our best to inform you of those changes. Teach your kids to walk around a tree and ensure there are no power lines running through or near before climbing. News Flash East Grand Rapids, MI CivicEngage That's why we're stepping up efforts to trim overgrown trees to keep you safe, and the energy grid reliable. I explained this and they did not care only said payment arrangement I gave them my home addresses for the past 15 + years where you can look at the payment history and the payments come directly from the account I still have. Randi Shaffer is a reporter at the Morning Sun. I simply do not have $2700 laying around and I really dont think I should be responsible for a bill that did not belong to me ever. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape.. Unsubscribe at any time. Mature height of 35-40 feet. Meridian Township will be holding its annual Spring Recycling Dayon Saturday , April 22 and is looking for volunteers to assist with the event . Each year, the Citys forestry expert examines outbreaks to determine how trees are reacting to feeding pressure and to make estimates of expected populations. Very unprofessional. My brother and sister n law were living with her caring for her until she passed after she passed they remained in the home. Trees are the No. Your employees who are in the field checking on problem calls need to be able to the tell the customer what the decision on a situation so that they can take appropriate action. Mature height: 15-25 feet. Mature height 15 30 feet. Upon contact to Consumers was told by the manager I gave him consent to cut the river birch down (I did not give him consent he got that from the so-called meeting he had with you) Also, was told by Consumers manager the tree service never had a meeting with them discussing my situation regarding the trees. (HTTP response code 503). Vernal Pool Patrol is a citizen science program where volunteers monitor vernal pools for statewide research . Take a look at the provided map and brochure . $25 is an insult and many dont even know there eligible. Then later on we called Moore Mechanical and had them come back. Vigorous grower with a straight trunk and graceful ascending branches. Weve had citizens to say that they were upset, is putting it mildly, she said. With growth rates of 8 to 10 feet per year on some species, it's a full-time job just staying ahead of annual growth. Email Address. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. I've had the furnace and geothermal folks here checking the systems from top to bottom Share your photos and videos with others to prove the truth of your words. Location of Property (nearest cross roads) and brief description of inquiry: Residents often ask, what can we do to help reduce the moth infestation?. As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. Similar to the sidewalk replacement program, target areas within the City are designated for an in depth assessment and subsequent appropriate treatments. If the tree is, however, on your land, you will be required to pay for trimming trees yourself. Call 800-477-5050 Based on high caterpillar feeding activity and defoliation of trees over subsequent years in two outbreak pockets, the City implemented an aerial spray application of Bacillus thuringiensis var. Good job leaving me with a stellar first impression, Consumers Energy. Filter your search by location and the type of service you need. However, when we came home from work we saw one tree had been trimmed by about one-third from the top. The trimming and removal work is part of a $600,000 improvement project to improve. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. DTE Energy Co. plans to invest an additional $70 million into tree trimming in 2021 and 2022 after a recent series of severe weather storms caused multiple electricity outages in Southeast Michigan.