We needed a week of R&R and the hotel and staff didnt disappoint. Food in all restaurants was great. . Not included in the Half Board and All Inclusive. Fees and deposits are subject to change and might not include tax. Best regards, Manuel Barrios Guest Experience Manager, Paradise: live music, great food, amazing staff, A jewel of a resort just four hours from the UK. Please check you have entered your email address correctly. Had a sea view room. We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Beds feature premium bedding. Fabulous hotel, immaculate and Im fussy. The food was amazing, the entertainment and facilities was excellent, the greenery and gardens were beautiful, and it had an amazing lake filled with all different fish which our daughter loved to watch. Nearby attractions include Playa La Jaquita (0.2 miles), Playa de Alcala (0.4 miles), and Cafeteria La Divina (0.4 miles). For spare penger p dette overnattingsstedet trenger du bare logge inn. Dear Guest 681shivp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday at Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. more. 2 gripes are fold out bed was horribly uncomfortable . By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, url importing http://www.travelocity.com/Guia-de-Isora-Hotels-Gran-Melia-Palacio-de-Isora.h1876184-p2.Hotel-Reviews?rm1=a2&, There was an error importing /Guia-de-Isora-Hotels-Gran-Melia-Palacio-de-Isora.h1876184-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Guia-de-Isora-Hotels-Gran-Melia-Palacio-de-Isora.h1876184-p2.Hotel-Reviews?rm1=a2&, To finish creating your account, please click the link we just sent to. Direkt zum Hauptinhalt. Book Gran Melia Palacio de Isora, Alcala on Tripadvisor: See 12,431 traveler reviews, 9,126 candid photos, and great deals for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Located on the south west coast of Tenerife, the hotel is opposite La Gomera island, across the road from the volcanic sands of Playa de Alcala. Gran Melia Palacio de Isora features 3 outdoor pools and a children's pool. Which room amenities are available at Gran Melia Palacio de Isora? Lock in the lowest price from these sites. Nami, a restaurant with different Asian . Kind regards form Tenerife, Manuel Barrios Guest Experience Manager. My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. Hotel. Gran Melia Palacio De Isora. As you know the feedback we receive from our guests are of invaluable assistance. Although we make no difference between every customer we receive in our hotel and we try to give the best service no matter the tour operator-, it is true are room specific contracts. For reservations, contact the resort before arrival using the contact information on the booking confirmation. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. I think we will try for the red level next time see what thats like.. Dear guest Dan McGoverne,First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife.We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can check out Los Gigantes Marina. Eco certified. So just to let everyone who reads the reviews be careful of hidden charges even though its all inclusive. Spent relaxing days by the adult pool. Thank you to Gran Melia for a wonderful stay. Dear Mrs. Yvonne_sharp: First of all we would like to thank you for giving us the esteemed opportunity of serving you during your stay in Tenerife and for sharing your impressions on Tripadvisor Web Site. Cannot wait to return and enjoy the pleasure of the hotel and staff, Dear guest Denise126, First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife. Flights; Destinations. Waiters and waitresses taking orders with no service charge. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Gran Melia Palacio de Isora, Alcala: See 12,431 traveller reviews, 9,126 photos, and cheap rates for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Simplicity" Package . Don't forget your sunscreen! Find out why you can book with confidence here. Kind regards, I have just returned from spending 7 nights at the Gran Melia - Tenerife resort (having booked through Thomson - Sensatori). Lying at the periphery of Alcal . Hotel public areas really are of a very high standard, fountains, nice grounds etc.. Would recommend booking Bali bed around the pools. #2 of 2 hotels in Tenerife. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. Kind regards, Manuel Barrios. Gran Melia Palacio de Isora: Except the Wifi - Read 12,435 reviews, view 8,521 photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor Guests under 16 years old are not allowed in the health club or fitness facility. Spa by Clarins with a sauna, hydrotherapy pools, massage services and five outdoor treatment booths. Stay at this 5-star luxury resort in Guia de Isora. This may not be a comprehensive list. Kids entertainment/stay and play were well enjoyed. Kind regards, Manuel Barrios Guest Experience Manager, Amazing hotel - our favourite hotel in Tenerife. , High-speed internet access Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Ranked #2 of 3 hotels in Guia de Isora and rated 4.5 of 5 at Tripadvisor. Kind regards. Payments made by partners impact the order of prices displayed. Ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. The spa is open daily. At both the Ocean and Oasis restaurants we were limited to 2 pages of the menu. We went all-inclusive and it was phenomenal. Agave - This poolside theme restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. I have visited many, many 5* hotels all across the world and after 7 days here, I made the conclusion that this was ultimately the best one I had ever stayed at. . Special requests are subject to availability at the time of check-in. All Inclusive Weddings; Dream Wedding Ideas; Small Intimate Weddings; Beach Weddings; Thank you so much for it and for sharing it with another Tripadvisor's users. And to Roberto at Nami restaurant who was amazing at accommodating us. The exchange cleaning for 20 euro credit worked well, cleaned every other day and i had a cocktail a day(i dont do wine). Gran Melia Palacio de Isora: So nearly a wonderful experience - Read 12,434 reviews, view 8,521 photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, staff service, as well as on our gastronomic offer. . We are very proud to know that your last experience in Gran Meli Palacio de Isora, satisfied your expectations. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. Offer only valid if you reserve between the 21st September 2019 to the 5th October 2019 and to be used between the 21st September 2019 to the 19th October 2019. Claim your listing for free to respond to reviews, update your profile and much more. We returned to the Gran Melia having a fantastic time last year (on the Sensatori package, Full Board through Thomson), I traveled with my wife and our 2 year old son. Own or manage this property? Offer subject to availability on a number of rooms at Gran Meli Palacio de Isora. The pools were lovely as was the kids club. So accommodating for families with young children. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Check in very speedy and a warm reception. Reservations are required. Foarte bine. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. Room looks exactly the same a brochure and really is one of the nicest rooms we have stayed in. Dear guest zohebb135, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your review through TripAdvisor. We are glad to know that you and your entire family have enjoyed a pleasant stay with us. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Prepare to be treated like royalty with a butler service, pool concierge, Spa by Clarins and Wellness Centre, access to the RedLevel Lounge, and many . Sie sollten bei minimum 30 bis 32Grad sein sind aber eher bei 23 bis 25. It is the staff and the music that make this hotel so magical. We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. Excellent prices with payment plans to suit | Call today on 0800 0911123 for more info. Have seen on tripadvisor it is hard to book restaurants. 3 outdoor swimming pools are on site along with a children's pool. Facilities are excellent, entertainment very good and the staff were outstanding. The service from everyone I dealt with was exceptional, which was perfect when I left my kindle at the pool and it was found and back with me in 20 mins after calling reception I personally preferred the buffet dinner to the restaurants I used but that was my decision. What are some restaurants close to Gran Melia Palacio de Isora? Guest Experience Manager. Free until 48 hours before arrival, applying 1 night penalty charge if cancelled less than 48 hours before arrival or in case of no-show. The Gran Melia in Tenerife was absolutely beautiful. Cuisine. Staff are incredibly hard working, professional and helpful. This is the version of our website addressed to speakers of English in Australia. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. All with fabulous wine. Check In / / . Send me emails with travel deals, special offers, and other information. I have a good sofa bed, used really good futons its not hard. All of the Restaurants were excellent as was the service. Own or manage this property? Guests under 16 years old are not allowed in the spa. 10-minute drive from Los Gigantes. Check-in is from 3:00 PM - anytime. We are looking forward to welcome you in a near future and we remain at your complete disposal.Kind regards,Manuel BarriosGuest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view.Our room was great, really spacious with a big bed and huge jacuzzi bath. Cant wait to go back. We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. Gran Melia Palacio de Isora: Not true all inclusive - Read 11,888 reviews, view 7,930 traveller photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor. Dear Guest Cruiser435954, Firstly, thank you for choosing Gran Meli Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. Lovely rooms but most Thomson rooms face the road and not the sea. Gran Melia Palacio de Isora offers 578 air-conditioned accommodations with laptop-compatible safes and bathrobes. We never sat on the balcony so really was not an issue. 9th visit in 4 years and with each visit we are.. still amazed at the improvements from the previous trip. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Free WiFi. Yes, dry cleaning and laundry service are offered to guests. Dear Mr Barr, Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your current experience through TripAdvisor. We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, staff service, as well as on our gastronomic offer. For flights we act as your agent in processing your booking with the airline; we are not the airlines agent. Gran Melia Palacio de Isora has everything your need to make your next holidays an unforgetable experience. Gran Melia Palacio de Isora Resort & Spa. Bewertung. Located in Guia de Isora, Gran Melia Palacio de Isora is on the beach. Gran Melia Palacio de Isora: Lovely week - See 12,432 traveler reviews, 8,521 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. Book now. All with fabulous wine. Gran Melia Palacio de Isora has everything your need to make your next holidays an unforgetable experience. And to Roberto at Nami restaurant who was amazing at accommodating us. We are glad to read that our exclusive facilities and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. Kind regards, Manuel Barrios Guest Experience Manager, I stayed in the Club Melia utilising my RCI membership. All reservations must be made directly with the Baby Club team and can be made prior to arrival at reservas.gran.melia.palacio.isora@melia.com. . It is the staff and the music that make this hotel so magical. Now $327 (Was $624) on Tripadvisor: Gran Melia Palacio de Isora, Alcala. 8,4. Posted by a verified traveler on May 6, 2009. ##. We are looking forward to welcome you in a near future and we remain at your complete disposal. The service on the sunbed has a cost of 3 euros from the third order, which it is specified at the brochure.Our main aim is our guests hapiness so we woulbe be more than happy to assist you with anything you need during your stay.We remain at your entire disposal.Best regards,Manuel BarriosGuest Experience Manager. See 12,435 traveler reviews, 9,128 candid photos, and great deals for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Such a luxurious enjoyable and spectacular stay, a wonderful resort and the best service from all the staff I have ever experienced. Your comments will help us with our continuing effort to assure our Guest Satisfaction. Guests can enjoy drinks at the bar. Guests have access to all hotel . So just to let everyone who reads the reviews be careful of hidden charges even though its all inclusive. Guest Experience Manager. We had a lovely time. We are glad to know that you and your entire family have enjoyed a pleasant stay with us. Visited this hotel 27th-3rd march from the moment we arrived it has been exceptional the staff food and the entire hotel is wonderful couldnt fault it. Fab hotel, outstanding staff, yummy food. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to find their made-to-measure experience. A wonderful room with lovely outdoor views. I think we will try for the red level next time see what thats like.. Dear guest Dan McGoverne, First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife. La Terrace in the Red Level is exc. Some of the more popular amenities offered include free wifi, free breakfast, and a pool. The recreational activities listed below are available either on site or nearby; fees may apply. We have stayed in many five star hotels in Tenerife but no other hotel has managed to match the Gran Melia in terms of facilities and service and as a result it has become our favourite hotel in Tenerife. You'll find a business center on site. Gran Melia Palacio de Isora, Guia de Isora: 3,175 answers to 938 questions about Gran Melia Palacio de Isora, plus 6,042 reviews and 9,124 candid photos. Walked along the seafront into Alcala easy walk from the gardens or the hotel reception. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Facilities are excellent, entertainment very good and the staff were outstanding. It is the staff and the music that make this hotel so magical. Are any cleaning services offered at Gran Melia Palacio de Isora? Please check you have entered your email address correctly before continuing. We are looking forward to welcoming you again soon for another amazing stay with us. Free parking is not available at this resort. The service from everyone I dealt with was exceptional, which was perfect when I left my kindle at the pool and it was found and back with me in 20 mins after calling reception I personally preferred the buffet dinner to the restaurants I used but that was my decision. Terrace. It is a real pleasure for the entire team listening to your kind comments. Located on the south west coast of Tenerife, the hotel is opposite La Gomera island, across the road from the volcanic sands of Playa de Alcala. The food is exceptional with so much choice. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. Luxury hotel with Arabic influences and views of the sea and mountains; Which popular attractions are close to Gran Melia Palacio de Isora? Room was equally as lovely, we did a little dance as was so pleased with it. (you also don't get the associated noise from the above floor, so for us would recommend top floor.) Gran Melia Palacio de Isora is 0.3 mi away from Alcala. 1.052 evaluri. the staff were all superb in every area of the Hotel. We are looking forward to welcome you back to our resort again soon. Wedding at the Gran Melia Palacio de Isora, Tenerife, Spain are made cheaper with us. Special requests can't be guaranteed and may incur additional charges. 12,387 reviews. We are glad to read that our exclusive facilities and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. Its neoclassic style is in perfect harmony with its surroundings and encloses in its interior a wide range of services and facilities designed to satisfy the most demanding holiday makers and all guests who are searching for an unforgettable experience. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Kind regards, Manuel Barrios, Guest Experience Manager. cuisine and worth the 120eu (prices are per couple) the Buffet is exc. And its great to know that when you book a package holiday (including a flight) through On the Beach, every part is financially protected by the ATOL scheme. Nami Restaurant is still superb value at 80eu for 2 courses & 4 glasses of wine, Duo at 160eu for food is over priced. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). We needed a week of R&R and the hotel and staff didnt disappoint. We would like to see you again in our hotel Gran Meli Palacio de Isora, as soon as possible. Claim your listing for free to respond to reviews, update your profile and much more. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, dream about relaxing in one of our pools and delight your palates in our wonderful restautants. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. We met numerous couples who paid 150 pounds more than us and went direct. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. In the same way, we want to thank you for your opinion about your arrival. Review collected in partnership with this hotel, There are more places to choose from in the, gran melia palacio de isora hotel alcala, gran melia guia de isora, palacio de isora gran melia, Frequently Asked Questions about Gran Melia Palacio de Isora. Our thanks to the wonderful Beatriz and her team at the Agave restaurant (Teresa, Alba, Lorenzo, Moses, Jose Luis, and Jean Carlo). Buffet breakfast had so much choice, I tried something different most days. We have booked this hotel almost every year for many years (as a couple and with children), and even during covid the standards remained consistently high. 30% off. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. Excellent service. Indulge in an oasis of peace on the coast of Tenerife and savour life's little pleasures. Gran Melia Palacio de Isora: Fantastic Hotel - See 12 428 traveller reviews, 8,517 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. Yes, Gran Melia Palacio de Isora offers airport transportation for guests. Our thanks to the wonderful Beatriz and her team at the Agave restaurant (Teresa, Alba, Lorenzo, Moses, Jose Luis, and Jean Carlo). The food is exceptional with so much choice. If the system detects something that potentially contradicts our. Own or manage this property? Please note that the payable Baby Club is for children ages 8 months to 5 years. Is parking available at Gran Melia Palacio de Isora? Reisen Wichtige Hinweise Login. The hotel is a palace and definitely 5 stars quality. There are also equipped with fully fitted bathrooms with European spa jet-showers and a bathtub as well as a hairdryer. Das beim All Inclusive Paket die Minibar nicht komplett inbegriffen ist, sondern man 4 fr ein 0,25 L Bier . Waiters and waitresses taking orders with no service charge. We are looking forward to welcome you in a near future and we remain at your complete disposal. We will most certainly be back. We remain at your entire disposal. Located close to Alcala Beach and Los Gigantes Marina, Gran Melia Palacio de Isora provides 2 poolside bars, a beach bar and a terrace. At Gran Melia Palacio de Isora, you can spend time at the beach sipping drinks, plus activities like scuba diving, snorkeling, and surfing/body boarding are nearby. We even had live music at breakfast. Overall a wonderful family holiday! The rooms are a good size; modern and clean. Buffet breakfast had so much choice, I tried something different most days. Dear Guest Mkearn3,Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor.We are more than pleased to know that you enjoyed the time spent at our resort and it is always wonderful to read such positive feedback, which serves as a great motivator to our team. Top room amenities include a minibar, air conditioning, and a flat screen TV. Gran Melia Palacio de Isora offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a waterslide. 011 34 910 75 38 01. So just to let everyone who reads the reviews be careful of hidden charges even though its all inclusive. The natural beauty of Tenerife combined with an intense passion for service in the most superior luxury hotel on the island. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. There are 7 onsite restaurants, offering options like international cuisine, a poolside location, and garden views. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, dream about relaxing in one of our pools and delight your palates in our wonderful restautants. Review tags are currently only available for English language reviews. The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. Free WiFi This meant we did not need to race out of bed to secure a. Dear Marcella P: It is a big pleasure to read your nice comment referring your last stay with us. Room has safe (with socket inside), iron, hair dryer, slippers, robes, flat TV, old style iPod dock, bath, separate shower, fridge and a very large comfy bed. Up to We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. Reservations are required. The food was amazing, the entertainment and facilities was excellent, the greenery and gardens were beautiful, and it had an amazing lake filled with all different fish which our daughter loved to watch. Gran Melia Palacio de Isora: Unglaublich, wie 5 Sterne und hoher Preis einen in die Irre fhren - Auf Tripadvisor finden Sie 12'437 Bewertungen von Reisenden, 8'533 authentische Reisefotos und Top Angebote fr Gran Melia Palacio de Isora. My husband and I are early 30s with no children. Our son had a fab time there and felt very safe leaving him and he made some nice friends too, he got to interact with other children and we had some free time to chill out by the pool. The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. RedLevel at Gran Meli Palacio de Isora - Tenerife: Great stay for Honeymoon in GRAN MELIA RED LEVEL - Read 2,665 reviews, view 2,782 traveller photos, and find great deals for RedLevel at Gran Meli Palacio de Isora - Tenerife at Tripadvisor. Our team checks each review posted on the site disputed by our community as not meeting our. Gran Melia Palacio de Isora Resort & Spa ligger ved havet i Alcal, og har et stort evighetsbasseng med saltvann og vannmassasje, direkte tilgang til stranden og naturlige saltvannsbassenger. It is essential to present the reservation confirmation email at the hotel reception at the time of check-in. The second one is daughter cut herself in pirate pool. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, this resort combines timeless luxury with an avant-garde flair, providing endless magical moments. RedLevel at Gran Melia Palacio de Isora offers one exclusive RedLevel pool and the unforgettable experience of Spa by Clarins, a SPA & Health Centre. RedLevel. What are some of the property amenities at Gran Melia Palacio de Isora? Booked from Thomson. It's available every day from 7:00 AM to 10:30 AM. Winter sun getaway at Gran Melia Tenerife couldnt have been better. All rooms offer a living room area with a sofa bed, a private balcony or terrace, one king-size, a satellite/cable TV, special individual reading lamps, a minibar, a safe, individually adjustable air conditioning and high-speed Internet access. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Introduction Set within the blushing grounds of the idyllic Gran Melia Palacio de Isora, the exclusive RedLevel section provides the highest range of personalised service and attention to detail for those looking for something extra special. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Since our visit in Feb this year the Furniture in the main Atrium has been replaced, the Italian Restaurant now an external Dining area. Such a luxurious enjoyable and spectacular stay, a wonderful resort and the best service from all the staff I have ever experienced. RedLevel at Gran Melia Palacio de Isora (adults only from 16 years of age) is part of the main resort Gran Melia Palacio de Isora, RedLevel clients do have access to all the facilities of the main resort, including the 260m long infinity seawater pool.