I called the main number (OP here). add10th floor, 136, sung chiang road, taipei, taiwan / tel886-2-25677961 / fax886-2-25216000 Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.msccruisesusa.com/en-us/Contact/Contact-Us.aspx, MSCExistingReservations@msccruisesusa.com, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Bocskai str. We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea. Please check availability when booking. PLS CUSTOMIZE, +511 213 0200 The details of the embarkation process change from ship to ship. New Zealand: 0508 4278 473. Primary Contact Massimo Bergamaschi Vice President, Contact Center Operations 6750 N . Some requests may require closer examination from a practical or medical point of view, which will be carried out by a specialized internal committee. Telephone Number +27 11 844 6073 Operating Hours Mon, Tues, Wed & Fri 08:00am -17:00pm Thurs 09:30am -17:00pm Sat 09:00am-12:00pm Closed everyday 13:00pm - 14:00pm MSC Cruises South Africa 150 Rivonia Rd Morningside Sandton 2128 Any shipper of record signed VGM will override any VGM derived at or by the terminal. CSI USA,LLC Shipping Services Website 17 Switzerland. They shall be confiscated and can be taken off the ship to be used while in port. Mr. Vago began his career in the family business, Franco Vago SpA, one of Italy's leading transport companies. Can children register in the MSC Voyagers Club? Colombo 2 - Sri Lanka A fully-equipped games room is also available with a vast selection of toys selected according to the needs of each age group. I don't have a eMail address for customer service since I contacted them only via phone 3-times, never by eMail. Wheelchairs are available on all ships in the MSC Cruises fleet, for use during embarking and disembarking or in the event of an emergency. The Transparency in Coverage final rule, released on October 29, 2020, requires health plans and issuers to publicly disclose pricing information via machine-readable files (MRF). MSC has since grown to become a world leader in global container shipping operating over 560 vessels. Chicago, IL Customer Care and Fulfillment Center 1575 Hunter Road Hanover Park, IL 60133 Toll-Free: (800) 645-7270 Fax: (630) 274-3975 Members can update or confirm the contact details in the MSC Voyagers Club online personal area or through the Web Check-in. Are there wheelchairs available to passengers? Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). What medical services are available on board? Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST, 6750 N. Andrews Avenue We recommend booking this service by phone please call our call centre or your travel agent for details and rates. The Medical Centre is open at the times advertised in the ships Daily Programme. If you would like any assistance, just give us a call. In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. I fill it out and hit submit the type field disappears and it tells me it is a required field but will not let me change it back. Mon-Fri: 9am to 5pm. The following information is required: name, last name and date of birth. Yes, MSC Voyagers Club membership is open to all ages. For more detailed information on your cruise ship embarkation process please Click Here. SOLAS VGM Customer Service: 1 800 222 3367, It is illegal to bring the following items into or out of the USA. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. However, if you think Costa will be any better, think again. Taking recommended actions at critical interchange points to reduce the spread of invasive pests, will not only support the prevention of such risk, but will allow to move containers/cargo faster and more easily through ports whenever a container inspection will be conducted by pertinent authorities. Site Map | Terms and Conditions of Sale | Privacy Policy, 2000 - MSC Industrial Direct Co., Inc. All Rights Reserved. MSC Industrial Supply Customer Fulfillment Centers Atlanta, GA 6700 Discovery Blvd. Click on the START button and the device used will be registered. If you book your cruise directly with MSC Cruises, then you should personally complete the web check-in process. FREE Phone: 0800 66 33 55 or 0121 505 9500 Closed everyday 13:00pm - 14:00pm, 2023 MSC Cruises S.A. All rights reserved. H-1061 Budapest - Hungary Our Customer Service staff will be happy to guide you around the website, help you make or change a booking, and provide assistance before or after your cruise. You can either search by topic or look for a specific question. Your browser may be out of date or not compatible with our new site and may not be secure. Gandt, if you have a Facebook account, send them a message, they normally answer the same day. Yes, MSC Cruises and its staff are constantly striving to provide the best service possible for all guests, including those of reduced mobility or disabilities. 1300-609 Lisbon, Portugal, TUI TRAVELCENTER According to the ISF Rule, the ISF filing must be done at the lowest House Bill of Lading number level, but referencing the MSC bill lading number(s) as Carrier. Visa, MasterCard, American Express, JCB, and Diners Club. After this deadline, we may be unable to provide the level of assistance required. Thank you for visiting our site and we look forward to seeing you on board soon! Contact us. If you choose not to set a spending limit you authorize all purchases made by your child onboard. Contact us form on web site is not working for me. Refusal of a booking or denial of entry would only happen in the interests of ensuring the safety of guests and the crew, which is of paramount importance. Will call available at our Chicago location Mon-Fri 7:00am-6:00pm and Sat 7:00am-2:00pm. Customer Service Phone: +1 (800) 666-9333. All decks and public areas of our ships are accessible to guests with reduced mobility. MSC Cruises should be informed of all special needs via the Special Needs Form, which is available online and at all accredited travel agencies. In fact the special operating environment that regulates the maritime sector means that many products (such as alcohol, tobacco and fragrances) can be sold duty free, bringing reductions of up to 30% off retail prices on land. Segways and other similar vehicles cannot be operated on board. With a guest capacity over 5000 passengers, MSC Seaside and MSC Seaview add a game-changing element to MSC our fleet. The Centres for Disease Control and Protection (CDC) has issued guidance advising against travel in zones affected by the Zika virus for women who are pregnant and their partners as well as for women who are trying to become pregnant. What medical service is available on board? Join before the cruise and earn 100 bonus points! For cruises booked through a travel agent, you may ask them to complete the web check-in process on your behalf. Menu. 14, H-1015, Nador utca 21. At this time, the purchase of the puppy is in limbo. By debit or prepaidcard Customer Service +18667447046 Booking Desk us.booking@zim.com SI Desk us.si@zim.com Export Release Desk us.release.exp@zim.com Export Corrections Desk us.correctors.exp@zim.com Vcl Inquiries (Auto Titles) us.vcl@zim.com Export Inquiries Desk us.service.exp@zim.com Import Inquiries Desk us.service.imp@zim.com Import Correctors Desk Cuba, Iran, Myanmar, Sudan), Certain weapons, e.g. 15 Noiembrie, 1 MSC Babycare (dedicated to babies and toddlers under 3 years old) will temporarily be unavailable on board our ships. Click hereto discover our accessible tours. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Guests under the age of 18 are prohibited from disembarking the ship unless accompanied by a legal guardian or an adult duly authorised from the legal guardian to accompany the minor, by virtue of an official consent of the latter. In all cases, passenger details will be handled with absolute discretion, in accordance with our privacy policy. Duje 1 (Trajektni terminal) LV1010 Riga, Latvia How can we celebrate my childs birthday while onboard? All MSC Yacht Club guests (on board MSC Divina, MSC Splendida and MSC Fantasia) can enjoy private shopping opportunities, exclusive viewings of selected jewellery in their suite and personalized delivery of purchased items to their suite. We wanted to cancel an excursion. It is up to each entity which forms part of the supply chain to ensure that they are adhering to agricultural pest and contaminants requirements, by following the rules of each country and/or port destination. 6750 N Andrews Ave Ste 100 Fort Lauderdale, FL 33309 Get directions Edit business info You Might Also Consider Sponsored The Passport Office 3 The Passport Office of Hollywood can expedite passports in as little as 48 Hours. E-mail: vakacio@otptravel.hu, Jet Travel Ltd. . Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). H -1037 Budapest - Hungary The MSC Cruises family of guests and crew is at the centre of everything we do, and your health and safety are of utmost importance to us. rezervari@interra.ro, Str. Phone:+40 0239689800 MSC House, Opp. Divine Child High School, Suhara Roppongi Bldg.1F, 3-3-27 Roppongi, Minato-ku, ICK | MSC Cruises Korea General Sales Agent, 7 F, Kwanghee BD, 307 Teogye ro, Jung gu, Seoul 04560, Korea, Travel House- Nkar Travels & Tours (Pvt) Ltd (MSC Partners) Suite 100 Toll Free: 877-JOBS-MSC (562-7672) Location of This Business 6750 N. Andews Ave. # 100, Fort Lauderdale, FL 33309 Email this Business BBB File Opened: 7/19/2006 Years in Business: 18 Business Started: 5/10/2004 Business. 80339 Mnchen. We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea. Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. Do you provide any equipment for parents with young children? Box 3727 Spokane, WA 99220-3727 Connect on social media. Yes, MSC Voyagers Club membership is open to all ages. We have clear and simple rules to ensure pool safety. Who will handle my special needs request and how will it be treated? Ord. Mr. Vago studied Economics in the UK, at St Catharine's College, University of Cambridge. Opening hours Email lax.booking@zim.com . Along with leading international experts in the field of Medicine, Public Health and related scientific disciplines we developed our new guidelines to protect the health and safety of our guests, crew and the local communities we visit before, during and after your cruise. *Note: Please check your cruise ticket for more accurate detail. Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. Search and reserve activities and then get notifications for your booked events, restaurants, shore excursions, shopping and all the significant information, directly on your smartphone. Are there any areas not accessible by minors? Mableton, GA 30126 Toll-free: 1-800-645-7270 Local: 1-770-732-8650 Fax: 1-800-255-5067 Columbus, OH 1568 Georgesville Rd. Will the Kids Club be open in the next months? The ultramodern ships in the MSC Cruises fleet go substantially above and beyond what is required, carrying backup mechanical, navigational and safety provisions. We encourage customers to submit their Shipper-Verified Gross Mass (VGM) before cargo is delivered to avoid any unexpected weighing charges being levied against the cargo at the US port of load, which will be billed to the shipper of record. Are there additional costs for the performances? Two days before the end of each cruise, guests receive directly in their cabins the disembarkation procedures and luggage tags. View the full list of prohibited and restricted goods. specific switchblade knives, Media with immoral or seditious content, such as child pornography, Goods prohibited in the scope of economic sanctions, e.g. Member Service Center. Shops are normally open while at sea and during the day. Ensure conveyance is clean before loading / stuffing. Does the package cover the entire cruise? Yes, all packages have no data limits. Find company research, competitor information, contact details & financial data for MEDITERRANEAN SHIPPING COMPANY NIGERIA LIMITED of Lagos. Do you know that your browser is out of date? All children on board our ships can enjoy delicious, nutritious dishes and varied, fun main courses. You will have 24hrs access. Does somebody have a valid email address for customer service? What can babies and small children eat on board? Why MSC? January 21, 2014. Saturday 09:00 - 13:00, 2023 MSC Cruises S.A. All rights reserved. Phone: +36 14844012 First Name * Last Name * Guests who wish to find out additional information about the Zika virus should either contact their health care provider physician or visit the CDC Website: They have same cruise same days almost same price. Any amount deposited in cash and not spent during the cruise will be reimbursed in cash at the Reception - Guest Service on the final morning before disembarkation. 1. The Company reserves the right to levy a fee should passengers be found smoking in non designated areas of the vessel. Europe. Please be aware that MSC does not assume responsibility for advising guests of required travel documents or travel advisories. To check-in online: For detailed information on Crime Response please click here. Key Contact Mobile/Cell Number ; Customer Service Export: Steve Overton (1) 773 957-9309: Tamra Smith (1) 562 234-2733: Customer Service Import: Louis Feliciano (1) 562 229-8365: James Lester (1) 562 293-6936 Documentation Tracy Sha (1) 385 434-9662 Emmanuel Leprettre Facebook Twitter. Uxbridge Can I bring my Mobility Scooter on Board? Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth. Stockley Park Yes. The following activities are regularly scheduled across the fleet: all Cuban-made articles or merchandise from Iran, Myanmar or Sudan, Narcotics and some medication containing prohibited substances, Absinthe (or other alcohols containing Artemisia absinthium), Endangered species that have not been outlined by CITES. Send us a message or call (630) 833-0300. Login Hi, {0} Sign out. Cad. This is to advise you that MSC is fully aware that many of our Non-AMS NVOCC's intend to start making, or have started to make, their own Importer Security Filing (ISF). Phone/ Fax: +40 (268) 471 057, Ship Travel International PLS CUSTOMIZE Telephone number +511 213 0200 Opening hours Monday - Friday 08:30 - 17:30 Saturday 09:00 - 13:00 Are there any kind of daytime activities during port days? A diverse variety of performances is programmed for each evening: international musicals, classic and modern songs, dance, mime acts, magicians and jugglers. Portal para clientes MSC Mxico. Peritoneal dialysis may be performed on board, if the guest brings all necessary medicines and equipment. If you need more lookups, . Kosher meals(pre-packaged breakfast, lunch and dinner)may be available on board for an additional charge starting from 25 pp/day. 1 - Container and cargo contamination can occur for many reasons such as: origin, season, biology of pests, conditions around packing, storage of handling areas, intermodal parking areas, lights that attracts insects, environment factors (wind, rain) and packing procedures (transient pests and previous cargo). We accept the following credit cards; Visa, MasterCard, American Express, JCB, and Diners Club. 13, District 1 All on board purchases are made with the personal cruise card, eliminating the need to carry cash or credit cards on board. MSC Cruises, its employees and agents accept no responsibility for loss, damage or theft of guests luggage or personal effects. For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline.