For a better experience, please enable JavaScript in your browser before proceeding. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. Arriving at our destination we set up to dry camp. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Call 248-662-9910 or fill out the contact form to learn more. This coach is over 6 years old. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? Most of the issues listed on pdf ************************************************************** 2021. ************************* was working with us right up until he moved to a new position in March of 2022. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. Like most: We went on our first trip this past weekend. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. We purchased a 2016 ************ 40xte with ****** miles on it. Both radios are powered from a 15 amp fuse located in the power center under the bed. Contact Us. As stated previously, we are well aware that the coach is now off warranty. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. Login to the Owner's Resource Portal to view manuals for older model years. Why not the flooring costs? When I tried to bring it back in, it came in a few inches and then stopped. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. Mercedes-Benz 10.25 in. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com Use a pen or paper clip. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. Number Of Radios. **** has already sent the flooring. It is the original claim. You must log in or register to reply here. ******* also says we would NOT be reimbursed for any travel expenses. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. Just for good measure, recheck those easy to access fuses in the panel in the coach. Do you need a one-stop shop for all things RV-related? This has gone on for far too long. Spoil the RV owners in your life this Christmas with some of our favorite gifts. We can't thank all the employees of General RV enough for making this experience so unforgettable. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. I am not in a place where I can plug in and charge the house batteries. ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. I have looked and checked all connections and fuses I can find. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . These issues are ongoing, not new. See us for more details. Across from the sofa is a booth dinette. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. The pivotal combination of large Class A amenities with more power than a typical Class B RV. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. After changing the engine battery the radio and backup camera will not The best of Class A amenities and more power than a Class B. RVers Ask: What's The Best Way To Sell An RV? Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. We are sorry to hear of your concerns with your 2019 *******. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . If you wish to set up a factory service appointment to discount you the $2000, please call ************. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV The issue is not closed nor has resolution been found. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Thanks for the replies. bunk bed. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. AMAZON LINK:. Rates and amount financed are determined by credit history. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . As the smallest motorhome option, camper vans are welcome virtually everywhere. They have it completely gutted to repair it. If Tristen needs additional documentation, I will also be happy to send it. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup You probably have to pull the radio out to find it. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Thor Motor Coach | Better Business Bureau Profile This is a MSRP $190K Class A Motorhome. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. Used 2017 Thor Motor Coach Four Winds 26B Motor Home Class C We need this rv fixed asap. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. We are not responsible for any such errors and reserve the right to correct them at any time. Immediately I had power to my Axxera. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Thor Motor Coach - drivers (chassis) radio on house batteries This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. Thor Motorcoach Logo linking to Home Page. Also, the emails show that we were assured that the issues that were reported when the coach was under warranty would be covered after the travel restrictions were lifted relating to the pandemic. Planning pet-friendly trips can be ruff when you don't know what to pack! If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. *All RV prices exclude tax, title, registration and fees, including documentary service fees. ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. ****************** was thankful that someone from Thor Motor Coach reached out. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. I am waiting for **** to call us back. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? Another for $6,500.00 from *************** in ***********, **. Our 2019 ************ Motor Coach seats have started to completely disintegrate. This is NOT a new claim. Description. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. bunk above drivers compartment has failing motor brakes. Again, the deal fell through . This is an independent, unofficial site. They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. Read More: https://thormotorcoach.com/legal/ And not have heard from them. Save your favorite RVs as you browse. Please contact dealership to verify unit information and availability. Rear Bath. I need my brand new RV fixed, and Thor has an obligation to fix it! The issues were filed with **** when the coach was new. Standard and optional features listed on units may or may not reflect the actual in-stock unit. The owner listed is **************************. Brand: Thor Motor Coach. One previous owner purchased it new.We have had multiple issues with the coach. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. WHO IS RIGHT? It has been sitting for a year. We have contacted the customer to investigate the root cause of the concern. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. Customer Reviews are not used in the calculation of BBB Rating. Across from the sofa is a booth dinette. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. New 2023 Thor Motor Coach Geneva 25VA Motor Home Class C The park/travel switch on my coach does not switch the radio to the coach batteries. State: Arkansas. Mine is under our bed but doesnt have one. Based on what was submitted to Thor, we see no warranty concern. All of this back and forth is not fair to us, the consumer. Stock photos may not represent actual unit in stock. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. I got a jump and the car battery is working fine now, but the house batteries are still dead. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. 2022 Thor Motor Coach freedom elite. North America's #1 Motorhome Brand Manufacturer - Thor Motor Coach Im about to conclude that the Axxera radios/cameras are junk and mine is shot. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. This is an independent, unofficial site. . **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new.