Site & quot ; Site & quot ; button or an alternative delivery method be! as files or special links. If you click on "Mobile Ticket", you will get to the same link that was included in your When you look at the prices of tickets, they are reasonable, similar to any other marketplace. And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Just go to the Sell through Ticketek account page and choose "Tickets are in my It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. If your As it got closer to Christmas I started to worry, as they were to be presents. Your email address will not be published. If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. Ticketek refunds, the true facts - The Vigilante News How is scalping allowed, who is the ombudsman I can go to for this? Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. This meant that I had to sit & concert was standing room only. I accidentally bought extra concert tickets and wanted to sell them. Ticketek Marketplace - Buy and Sell Tickets original I don't have any other social media but if I must, I'll try on Twitter too, thanks. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. There is a Box Office located at West HQ. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. General 1. Mobile app tickets are becoming increasingly popular lately as well. integration means you can list tickets for resale directly from your Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. Basically avoid if you can find another way to sell your tickets. account" option. Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. FAQ - NBATickets.com It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. ticketek marketplace fees - s208669.gridserver.com a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Please let me know if anyone had gone through this issue and how did you all solved it! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. What is Ticketek Marketplace? - Ticketek Australia Then make an account with Atlassian. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Ticketek New Zealand Limited (Company Number 670708). Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. . This is a review for Ticketek marketplace, run by Ticketek. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. Ticketek has recently been made aware - Ticketek Australia - Facebook I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. Still waiting for payment as at 9 Nov. 1.) If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. The last step involves you deciding how you would like to get paid for the ticket. It seems like ticketmaster is a very dodgy site. Mon 6 Mar, 23. Our But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Feb 9, 2023. 1,310 reviews. I emailed them regarding this issue but they still haven't reply back. Visit https://marketplace.ticketek.com.au/ for more information. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services . Flemington Racecourse And Victoria Racing Club. Companies can ask for reviews via automatic invitations. This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. receipt and SMS confirmation. Note that the price is $41. I received an email stating that they had been purchased and the money would be in my account 10 days after the event. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Any fees are charged to the buyer on top of the amount you want to receive as a seller. Seven tries before I finally got my second choice of seats. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. These tickets A Reserve, Section N5, Row D, Seats 18 and 19. Please contact the moderators of this subreddit if you have any questions or concerns. 2. Tixel is a fan-to-fan marketplace for . My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. Send them an inquiry many times and they are not answering! Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. it works Offers a huge variety of selections and has almost every type of event listed on its website. Only option is to put in request online and then wait. You will be asked to enter your Ticketek account credentials, but don't you worry - we Ticketek is not owned by Ticketmaster. This symbol means you're seeing tickets from other fans too. This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. Always quick, always easy. Functional cookies I tried it today and I was able to remove my tickets from listing. Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!) Please note there maybe no replacement for General Admission tickets. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. [2022], Ticketmaster vs Live Nation Which One Is Best Option? Now you can communicate to Ticketek Support through this site. I have now received a final response on 4/5/21 (3 months after my initial enquiry). If you think your issue is common, then you can first try looking at Ticketeks FAQ section. Tickets from $75. When Ticketek get back to you, it will come through as an email. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. No wonder people resort to scalpers!! I would give it zero rating if I could! I tried it today and was able to remove my tickets from listing. The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services. Mar. You may even reserve seats and pay for them later. Adjust the price slider to $1. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. Ticketek tickets you no longer need. 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any Clearly NOT. If you have trouble listing your Ticketek ticket on Tixel try this method and it Create an account to follow your favorite communities and start taking part in conversations. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Is that normal? eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. phone and you can see your tickets there. All Tickets. Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. This may vary slightly depending on which delivery method you choose. 2 x Tickets to the Kid Laroi . Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand Submit a request. The fee is per transaction so you only pay one fee regardless of how many tickets you purchase in the transaction. Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. The Ticket Merchant | Australia's Favourite Ticket Marketplace After examining everything, you can post the listing and wait for the customer to buy it. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. With an average discount of 22% off, buyers can grab unbeatable promotions up to 60% off. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. Thank you. Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. Its capped at a little over the original price. Ticketek routinely mismanages ticket processing which should be simple. 3.) The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . Create an account to follow your favorite communities and start taking part in conversations. I think their website is unclear though so they should fix it, Terrible website. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Absolutely appealing customer service!!!!! It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. I put in an online request on ticketek a few days ago but haven't heard anything back. Refunds, Payments and Exchanges. Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . Garbag . Then I looked on Trustpilot at their reviews and really started to worry! I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. * They also charged me $100 administration fee (for what?!) Ticketmaster vs Ticketek Which is better? These cookies are critical to the basic site functionality of Tixel and Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. Ticketek Australia Open a Virgin Money Go Transaction Account today and make a purchase in the first 30 days to receive a $75 Ticketek Gift Voucher, plus 5,000 bonus Virgin Money Points. -. Would I ever get the tickets! : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. Total Sale. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) Press J to jump to the feed. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. All rights reserved. In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. ticketek | Tickets | Gumtree Australia Free Local Classifieds I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand 2.) $100. You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. I have sent my concerns to the Victorian Ombudsman. Jun 17, 2019 contributed by Nicole Bowman. To resell an Ticketek ticket, simply login to your account and select which we hold on to your ticket until payment is received and any fees are clearly outlined. The Premiere Marketplace for NFTs. Tixel supports these tickets as well. Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. ! 10 business days I think is more than fair. Fred Jewelry Pretty Woman, With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy If not using Ticketek Marketplace please also consider the below. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. Will be taking this further, lodged a complaint with both Police and ACORN (cybercrime). DO NOT reply like a regular email, you won't get a response. $200 Negotiable. Consumer advocates promote 'Ticket Buyer Bill of Rights' Read Customer Service Reviews of premier.ticketek.co.nz - Trustpilot I am in the exact same situation (sold tickets for the same game). Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. I tried selling my tickets there and they never got purchased. + I had to pay listing fees + I had to pay a $100 administration fee. And, the best part is that you can change the price and edit the ticket information even after the post is listed on Ticketmasters website. Check out the Ticketek Marketplace site for more information. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. I don't have an email address or access to a computer. . I check in next day 2 min before noon and suddenly there's already a queue! Ticketek routinely mismanages ticket processing which should be simple. Barcelona vs A-league All Stars single ticket. Safe, Fast and Verified An administration fee of $10 will be charged. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . In the end I went to consumer affairs and they got it sorted. ?DO NOT BUY TICKETS FROM TICKETEK! No contact details to chase, so far no tickets. Yes, you can get them online with values ranging from $25 to $250. It was quite a bit of money, and I'm worried about losing it. I still haven't received anything and can't find any point of contact for ticketek marketplace. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. . . Experiences with selling on Ticketek Marketplace : r/melbourne The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. Analytical cookies A week later- no response. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email notice that my tickets are sold. Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. Apart from this, they do not charge any additional taxes and convenience fees. In business since 2010, we are the original broker services automation platform. Hi, can I ask what section of consumer affairs did you contact? etc. Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. List your ticket in three easy steps. Absolutely shocking customer service. The new platform will go live later this month at www.marketplace.ticketek.com.au. Become a Groupie and enjoy special perks when you book as a group! Press J to jump to the feed. Both Ticketmaster and Ticketek offer platforms that are easy to use. ago. Get your tickets quickly as they are usually available for a limited time only. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. No record of the sale on the website under my account. Third-Party Resale Tickets: Everything You Need to Know. Created by Nicole Bowman. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. what exactly is their $15 fee paying for? Axie Infinity: Origin is now available to play via Mavis Hub! Garbag, will try this again because I had a pretty good experience but to be honest went in with low expectations. If you bought it Press question mark to learn the rest of the keyboard shortcuts. Ticketmaster Resale Australia Reviews | Read Customer Service Reviews Response then received which simply stated payments processed 10 working days after the event. for everything it works for mobile tickets, it works for print-at-home tickets as well The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. Hover over the Last Minute tab on the homepage and click on Deals. Ticketek UK Venue Info | RAC Arena Marketplace has its own Twitter account you could try, but the only thing that got them morning for me was consumer affairs. Try to use someone else or let me know how I can get my refund. Been trying for days. Create an account to follow your favorite communities and start taking part in conversations. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. Requesting a Refund. The lounge open 30 minutes prior to the main arena doors on an event day. For Light Creatures please phone Adelaide Zoo on 8267 3255. Ticketek Marketplace offers ethical ticket exchange for Australian Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. Join. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. . I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). Knotfest. ProductReview.com.au has affiliate partnerships. General. I purchased tickets for Brian Cox in Sydney. I have sold tickets and they are not releasing the money as the show is not until 11/23. Just a thought.) October 1, 2019. Version 5.22 B82 R0 We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there!