ANY INDIVIDUALS WHO PROVIDE ANY THIRD PARTY SERVICES ARE NOT EMPLOYEES NOR CONTRACTORS OF COMPANY BUT RATHER OF THIRD PARTY SERVICE PROVIDERS, AND COMPANY IS NOT RESPONSIBLE FOR THEIR ACTIONS OR INACTIONS. There is also now a pay by the month option. If you are not willing to agree to the revisions, you may cancel your Membership Subscription Product as disclosed in Section 4 above. You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or the Software in any way; (ii) modify or make derivative works based upon the Service or the Software; (iii) create Internet "links" to the Service or "frame" or "mirror" any Software on any other server or wireless or Internet-based device; (iv) reverse engineer the Software; (v) access the Software or Services in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service or Software, or (c) copy any ideas, features, functions or graphics of the Service or Software, or (vi) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Software. In such event, we may elect to migrate you to a similar Membership Subscription Product and charge your payment method the associated Fee at the end of your Membership Period. Thanks so much! Our Roadside Subscription Team Support Operations: Weekdays: 8:30am-12p and 1p-4p CST Weekends: Closed Please note that we are closed for lunch from 12 PM-1 PM Central. Suggested companies are based on peoples browsing tendencies. All rights reserved. Depending on your method of access, additional messaging or data rates may apply from your carrier. Progressive 's 24/7 Roadside Assistance is an extra coverage you can add to your policy. However, any access or use from outside the U.S. is still subject to this Agreement. DRIVE is a technology company that provides innovative products within the insurance industry. I did a stupid thing. much. He did what was needed very quickly we were very impressed! I was skeptical at first as I had to pay upfront but took a chance and glad I did after AAA was of NO HELP. Don't worry, many of the services you know and love are still here. Our car locksmith services will unlock the car on the spot or tow it to the nearest service location to get you back on the road as soon as possible. I highly recommend!! They call me after a hour saying they're having problems after 3 hrs they call back saying they found someone 90 minutes away for another 340 dollars. You will not impair the proper operation of the network. You will not upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material obtained through the Services which is protected by copyright, or other proprietary right, or derivative works with respect thereto, without obtaining permission of the copyright owner or right holder, or which otherwise violates or infringes the rights of others, including without limitation, patent, trademark, trade secret, copyright, publicity, or other proprietary rights, LICENSE GRANT & RESTRICTIONS -The Company hereby grants you a non-exclusive, non-transferable, right to use the Software and Service, solely for your own personal, non-commercial purposes, subject to the terms and conditions of this Agreement. Been with them for 20+ years! On average, our towing services arrive 15 minutes faster than others. Contact our dedicated Aceable Plus Roadside Assistance team! We will arrive to your location in no time and jump your battery. Nevada Roadside Assistance Suite 300 2360 Corporate Circle Henderson, NV 89074. By using the Software or the Service, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. Date of experience: January 28, 2023 Mandy Limbird 1 review US 4 days ago Verified The guys let me know when they were 10 The guys let me know when they were 10 minutes away. 2023 Trustpilot, Inc. All rights reserved. You may cancel the renewal of Membership Subscription Products at any time. You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Software or Service or the data contained therein; or (v) attempt to gain unauthorized access to the Software or Service or its related systems or networks, CANCELLATION & REFUNDS POLICY (On-Demand Roadside Service) Under promised and over delivered.They initially said it would take 45 to 90 minutes and 10 minutes later, I got a text saying they would be there in 20 min. The Company, at its sole discretion, make promotional offers with different features and different rates to any of our customers. Breakdown cover is a paid service that makes sure you get assistance if your vehicle breaks down. With a monthly membership, you are only using what you pay for. Roadside Refund Claim Form - CAA South Central Ontario. If you believe in good faith that any content made available in connection with the Service or Software infringes your copyright, you (or your agent) may send the Company a notice requesting that the content be removed, or access to it blocked. Certain material you may post on our Services is or may be available to the public, including without limitation any public profile data, uploads, blog entries, ratings, reviews, images, videos, poll answers, and any other user-generated content, in any form or media, that you post via the Service or otherwise (collectively, "Public Postings"). No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third party provider as a result of this Agreement or use of the Service or Software. Verification can help ensure real people write reviews about real companies. The Membership Period and cost of the Membership Subscription Product you purchase are disclosed prior to purchase and confirmed via email following the purchase. My roadside assistance through AAA was not coming - I was told to call a third-party vendor. The hardest part, because of my non tech abilities. Been with them for 20+ years! Being out of gas is never a fun experience. Further, you authorize and direct us to retain information about the payment method(s) associated with your account. While some specific state requirements may vary, no course is eligible for refund if it has been more than 30 days since the date of purchase, or if any certificates have been earned. Members receive up to $100 per disablement for covered services, such as . You shall be solely responsible for your own content and any Pubic Postings and Submissions. So easy to enter info on my phone and they knew just where we were and what we needed. I'm sitting in a truck in 8 degree weather this whole time. My car got pulled out without damaging parts and he was always keeping a conversation and nice i would recommend it again but im not planning on getting stuck in a ditch, They responded quickly kept in touch letting me know how long they would be and they changed my tire very quickly to get me on my way, I canceled my order because your service took forever to assist me I'm still waiting on my refund plus you took an extra $45.00 out of my account no one came to assist me that night from your roadside assistance company I'm very pissed at your company. DKV Mobility - Find out now what we can do for you. Mobile Roadside solely provides the platform through which you and the Provider can learn about each other. I was nervous about if this site was legit, but it ended up being absolutely perfect! I told her forget it they lied to me then they charged me 45 dollars for canceling a service they couldn't provide!!!! The company makes no representation that this site is available for access or use at other locations outside the U.S. After 30 days from the date of any unpaid charges, your payment will be deemed delinquent and we reserve the right to assess an additional 1.5 percent late charge (or the highest amount allowed by law, whichever is lower) per month if your payment is more than 30 days past due and to use any lawful means to collect any unpaid charges. Our 24/7 towing service works around the clock to help you solve any uncomfortable roadside assistance situation. COMPANY IS NOT RESPONSIBLE FOR THE CONSEQUENCES OF PUBLICLY SHARING OR POSTING ANY PERSONAL OR OTHER INFORMATION ON THE SERVICES. Test drive. Closed on all weekends and holidays Find out how we combat fake reviews. Very personable and efficient when he worked! Read what our customers are saying about us. When using the Software or Service you agree to comply with all applicable laws from the country, state, and city in which you are present while using the Software or Service. You are responsible for all charges incurred under your account, including applicable taxes, fees, surcharges, and purchases made by you or anyone you allow to use your account (including your children, family, friends, or any other person with implied, actual, or apparent authority) or anyone who gains access to your account as a result of your failure to safeguard your username, password, or other authentication credentials or information. The cost of a replacement key or key fob, if necessary, shall be at the policyholders expense. If your policy includes ICBC's Collision coverage, you're already covered for hit-and-run damage. Drive Roadside 6424 E Greenway Parkway Scottsdale, AZ 85254, Mobile Roadside, LLC reserves the right to assign Obligor to a third-party as required by law. Each DRIVE memberships provides up to four (4) total Emergency Road Services per Membership year. NEITHER THE COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE OR THIRD PARTY SERVICES NOR ANY THIRD PARTY SERVICE PROVIDERS. From roadside assistance to tire/wheel protection to hospital indemnity programs; NSD has the profitable solution for your particular customers' needs. Build & Price. Please note, before you submit a claim, review . DRIVE | Roadside Assistance Plans DRIVE Keeping You Moving Forward. You authorize and direct us to charge your designated payment method for these charges or, if your designated payment method fails, to charge any other payment method you have on file with us. This team was a savior and helped me ith my family in the middle of the night as Promised. Our emergency roadside assistance deals with thousands of cases of flat tires. Fondly named by SilverRock as the "Worry-Free Guarantee," the limited warranty extends for a period of 100 days or a travel distance of 4,189 miles. I was quoted 60-90mins and Robert was there within 15mins from my initial service request. Made sure to unload vehicle just as we instructed. Please email info@driveroadside.com and include your name, address, member number on the account and reason for the cancellation; or by following the instructions included in your Membership Subscription Product purchase, redemption, or renewal confirmation email. The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. Would most definitely use again and recommend to others Thank you, The roadside service attendant was kind, efficient. We can help you with any problem you might be experiencing, no matter how complicated that is. Refunds/Cancellations. If you would like to cancel your roadside assistance coverage, you may do so here. Call 13 11 11 and let us know your name, where you're located and what's gone wrong. We will be able to replace it on the spot if needed and get you back on the road in no time. More than $1.5 billion claims covered. This team was a savior and helped me ith my family in the middle of the night as Promised. Adam was extremely nice, made sure to keep me updated on his arrival time. The Service is a communications platform for enabling the connection between individuals seeking to obtain Third Party Services and/or individuals or companies seeking to provide Third Party Services. Will the Fisker Ocean be Front-Wheel-Drive or All-Wheel-Drive, or Both? Please email info@driveroadside.com and include your name, address, member number on the account and reason for the cancellation; or by following the instructions included in your Membership Subscription Product purchase, redemption, or renewal confirmation email. Services do NOT cover towing for salvage or standard maintenance (i.e., not a fortuitous towing event), transportation between two service facilities, impound towing or towing by other than an authorized service provider, vehicle storage charges or a secondary tow. DKV Mobility is Europe's market leader for premium services covering all aspects of on-the-road supply and mobility for truck and car fleets. The processing of payments or credits, as applicable, in connection with your use of the Service will be subject to the terms, conditions and privacy policies of the Payment Processor and your credit card issuer in addition to this Agreement. Monday - Friday 8:30 am - 5:00 pm. Our technicians are experienced with all sorts of emergency roadside assistance and could help you with towing, flat tire, battery jumping and replacement and much more. Call AAA. Roadside assistance is available for auto insurance . You will not post or transmit any photograph or likeness of another person without that person's consent, if and to the extent necessary under applicable laws. In connection with your use of the Service, Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy Policy. Note that if you need diesel fuel, you must request it when you make your request, and that diesel may not be available in all locations. I was with my wife & kid and it was dark & rainy at 10PM on a Saturday night. services!!! What to Expect on Delivery Day. You may give notice to the Company only in writing (such notice shall be deemed given only when actually received by the Company). Wade. The Company may rely on third-party advertising and marketing supplied through the Software or Service and other mechanisms to subsidize the Software or Service. We also ensure all reviews are published without moderation. Please give your representative a call today. When I called the dispatch number sent out to me the person that answered was extremely polite and wanting to help. In the event that Company is sold to a third party, such a sale will not be deemed a transfer of personal information so long as that third party agrees to assume Company's obligations as to this Agreement and any associated Privacy Policy. Fly and Drive: With our fly and drive option, Carvana customers are able to book a one-way flight to one of our Car Vending Machine locations where we will arrange white glove transportation to pick you up at the airport and take you to our state-of-the-art Car Vending Machine. THE COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE OR THE THIRD PARTY SERVICES. It was late and he was friendly and courteous. Thank you for all of your help and support. We sent it your way when you made your purchase. 2023 DRIVE | Roadside, All rights reserved. General rental information Important documents. I let my Tesla battery go all the way to 0 before getting home, and there were no charging stations nearby. Definitely recommend :). Our Third Gear membership covers all household vehicles, while our First and Second Gear memberships cover only your collector or classic vehicles. To be eligible to access and use the Membership Subscription Services, you must meet the following criteria ("Eligibility Requirements"): You are either not logged in or logged out because of inactivity. Upon handover of the vehicle, the renter and the driver must present a personal identification card or passport, a driving licence from an EU/EEA country (including Switzerland) - valid within national territory and required to drive the vehicle - and a payment method valid at least 30 days from the vehicle return and accepted by Sixt. We will send a service provider to assist you. Please log in again. The whole thing took about 30 minutes start to finish, which was great since it was freezing cold outside! We can sign you up when you call. Adam was extremely nice, made sure to keep me updated on his arrival time. I let my Tesla battery go all the way to 0 before getting home, and there were no charging stations nearby. How roadside assistance works. What would normally ruin my entire day, When he arrived, he was very helpful, as expected, but also had a very positive personality and got me on my way very efficiently. Please refer to the External Partner through which you purchased a Membership Subscription Product for more details. Towing The Company reserves the right to (i) modify or discontinue, temporarily or permanently, the Service (or any part thereof) and (ii) refuse any and all current and future use of the Service, suspend or terminate your account (any part thereof) or use of the Service, for any reason, including if the Company believes that you have violated this Agreement. If we cease offering your current Membership Subscription Product, your access to the Membership Subscription Services will continue until the end of your Membership Period. The cost of a new battery and any additional installation costs, if available, shall be at the Policyholders expense. Fuel, Oil, Fluid and Water Delivery Service - - In the event a Covered Vehicle runs out of fuel or water while being operated, a service call will be provided to deliver an emergency supply of such fuel (up to two gallons included) or water to the disablement site, except where prohibited by law. Just where we were and what we needed night as Promised 15mins from initial... From your carrier average, our towing services arrive 15 minutes faster than others extremely and... Our 24/7 towing service works around the clock to help Circle Henderson NV! Of flat tires ICBC & # x27 ; s 24/7 roadside assistance Plans drive Keeping you Moving Forward s roadside..., which was great since it was freezing cold outside so easy to enter info on phone. Again and recommend to others Thank you for all of your help and support you get assistance if your includes... Makes sure you get assistance if your policy includes ICBC & # x27 ; re already covered hit-and-run. 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