If food has been allowed to dry and harden on the surface of the counter top, the application of spray cleaners like Lysol, Windex, 409 or Fantasik is recommended by the Silestone manufacturers. Only companies that have a CSI number which indicates that that they have been properly trained as well as having their financial background checked, can install our product. Whether or not you use your bare countertop for food preparation, no one wants their kitchen countertop to harbor bacteria. An important factor in choosing your countertop is the size of the slab your material of choice has. Scratch Resistance. To repair it or replace it. Choosing the right countertop with all of the alternatives on the market, like marble and granite is a challenge, but when comparing features like staining and scratches, silestone fares well. As we mentioned, Silestone isnt porous like many other types of countertops. Our 8 month old suede Silestone Calacutta Gold countertops are ruined already and Cosintino refuses to acknowledge the problem. I have indicated to Mr. Evatt we live in a litigious world and unfortunately we do not have a contract between Stone Systems of Atlanta and Mr. Evatt. I won't even have a housewarming party until I get this $8, 600 monstrosity out! Their skills can make the difference between a countertop full of seams or a smooth one youll love for decades. The fabricator said that material was terrible to work with because of the "marks". The wall cladding technique will provide visual trick of creating difference without having to shop or buy another surface or material for the kitchen backsplash. Quartz is one of the hardest minerals in the world. Want to see more Trends in Kitchen Remodeling, take a look at thisarticle we wrote. Ricky Smith, the owners name, said it would be 3 weeks until he could come back and install our countertops but he would need $2000.00 deposit so he could buy his supplies. The rep showed up halfway into the job and walked us through the cleaning process and explained how the binding agents worked and all. . Personnaliser mon exprience l'aide de cookies, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Polished Quartz vs. Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Powder room - no backsplash blue walls UPDATE #2. Highly hygienic. An ogee edge is a conclave arch that transitions into a cortex arch. When you choose your new countertop, making the right decision comes down to doing your research. They are claiming improper care or as a result of thermal shock. Soapstone is just so soft and anything will scratch or engrave it. In March of 2016, we woke up one day and noticed a big crack stretching from the edge of the countertop inwards. Then we went to the warehouse and saw entire slabs in both finishes. Countertop slab formats are offered in two sizes: standard 55 x 120 or jumbo 63 x 128. Flooring tiles come in the five following sizes: 12 x 12, 12 x 24, 12 x 35, 18 x 18, and 24 x 24. BTW Their 25 yr warranty does not mention anything about not covering the suede finishes I would think that if there were any issues with this type of finish they wouldn't sell it to start with? I would request that this individual indicate where he is located in the country and I will attempt to resolve any difficulties he may have had. Silestone countertops work best in contemporary kitchens or open floor plan homes. You also shouldnt stand on the countertops. The sample can also be compared to cabinets, flooring, and fixtures to obtain an overall preview to the style and design of the kitchen. Stain resistant Its low porosity makes it highly resistant to stains. In fact, it requires added support in your cabinets to hold it up. And if there is a problem, Home Depot will fix it. Easy to maintain and customize, the homeowner is able to achieve a high-end look without the accompanying high-end maintenance. etc. In this case he was not our customer, and he will have to seek redress against Mr. Smith for his money as well as his material. Matte finished stone by their nature grab and hold onto oil and dirt in a much superior fashion that honed or polished stone. Matte finished stones have issues of grabbing and holding on to dirt and oils. While the countertops have their perks, they also have their flaws. The basic edge is square with a slightly eased top edge. Silestone comes in grey, black, white, brown, cream, and yellow-gold hues. I would not purchase again. A natural stone countertop alone may not emit dangerous levels of radon but if you have unknown radon coming from other sources, your countertop adds to the problem. Whatever choice you make, you can expect to see it and use it every day for a decade or more. It is possible, however, to permanently damage a Silestone surface. Someone mentioned that we could get a quartz with a matte finish but I have not seen one yet. Residue from a plastic film applied to the surface to protect it prior to installation. Theyre a major factor in your homes appearance but they also need to give you a workspace to prepare food, help the kids with homework, and more. I used Home Depot on my TX install; apparently they hold their installers accountablenot Silestone. As soon as you wipe it again, the oil wipes off and there is the hidden scratch again. It is my belief that this individual may have had difficulties with a third party company, however it was not with Silestone of Atlanta nor any companies associated with Silestone of Atlanta. Home Depot told me that there were "issues" with the suede Silestone, so they do not carry it. Answer is chips and cracks are not covered by our 25 YEAR warranty. So kindly do something about it. If Silestone had any real care for their customers, they would sue Mr. Smith directly which they probably will do..don't know. We called Stone Systems right away and they sent a representative in early April, 2016. Silestone is a manufactured material made from natural quartz crystals that is used to make countertops, sinks, floors, shower trays, and wall cladding for bathroom and kitchen remodeling. No pressure, but your kitchen countertops are a big deal. Silestone is constantly innovating to provide the most stylish surfaces that stand out for their resistance, durability, versatility, and low maintenance. Continuous long-term exposure to direct sunlight (UV rays) may result in slight discoloration of Silestone countertops and surfaces Difficult Spills & Tough Stains To remove difficult spills, soak the area for 10 minutes with a mild household cleaner (such as Formula 409, Lysol, or Windex) then rinse and clean away with a soft Scotch Brite pad Silestone maintenance is the same no matter where the surface is located in the home or how it is used. As a result, Silestone comes in many colors, patterns, and arrangements. ALL seams between slabs split multiple times that resealing did NOT correct. Before we examine what can be done in the bathroom and mudroom, lets return to the kitchen. That durability transfers to Silestone countertops making the material difficult to scratch or chip. Apparently he is hospitalized with a stroke. 3. commercial kitchens. Unfortunately, heat damage like that is permanent. As great as Silestones benefits sound, they arent the whole story. Wall cladding with Silestone is not limited to bathrooms and kitchens. Absolutely wrong. And for Silestone it's "Suede." Quartz is one of the most durable materials found in nature. Polished It's the original Silestone polished quartz surface. If you overlooked food on the surfaces and it hardened there and formed a stain, try removing it using spray cleaners such as Windex and Lysol. While few things stain Silestone, care must be taken when cleaning as permanent damage is possible if the wrong product is used. The true child of function and style, a kitchen must be functional, to assist with food preparation, cooking, and eating and have style to accommodate the homeowners unique take on their personalized home space. Additionally, Silestone shower trays are available as one unit ready to install in stand up showers in several sizes and styles making installation easy. Silestone is just one of many engineered surfaces of natural quartz bonded with resins. The plan was to fit pieces for the extension which he measured I believe in July 09. Ethics well thats another argument. The Many Decisions in Bathroom Remodelingis another article we wrote, take a look for more ideas of what it takes to get started with your bathroom remodeling project. With quartz more color options are available; while with granite the pieces are one of a kind. The wall is perfectly square and flat--they used too much glue and didn't hold the Silestone long enough to sit. I had to buy 4 slabs because of my counter space. Stone Systems of Houston installed the countertops in four weeks. Very pretty treatment for Silestone kitchen countertops, consider a veined style for maximum brightness. However, we found a defect in the stone (chip) within six months and now we have two cracks and a seam that is easily noted. I think it's the polish that can sometimes make the engineered stones look 'fake', Has anyone ended up installing this in their home and being happy with it? Not every homeowner has the time or even the opportunity to do this. Silestone is high impact resistant and allows you to handle any object in your kitchen without the fear of damaging the surface. Remember to wipe with a cloth, clean up spills right away, and avoid placing hot items on the surface directly. Anyone tried to take them to court? I'd get them again in a second. Silestone reviews & complaints 19 complaints 5 resolved 14 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "failure to honor warranty" Resolved "failure to install" Resolved "overcharging and dishonest business practice" Resolved "does not honor warranty against defects!" Avoid placing hot hair tools on the countertop for best results. We have never received any monies from Mr. Evatt to our firm, nor do we show we ever fabricated Mr. Evatt's previous Silestone work. David S. Oehmsen The big issue here is that Silestone doesn't make sure their installers are bonded and qualified to do the install. To me the polished shows every smudge and finger print. Most people associate nature with health, so they believe a natural stone is a better addition to their kitchen. The micro "bumps" caught dust. I am about to purchase the royal reef color in a suede finish (looks a lot like cement) but I can't seem to find any reliable reviews online and Silestone hasn't gotten back to me re. While they appear tough, they easily crack when you place a lot of weight on them. Make sure heavy objects are not dropped on the Silestone. Appreciate any feedback. The colors of quartz countertops are premade. Bella counter tops. 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